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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Work Instructions are interactive multimedia tools that comply with ISO standards, offering your business detailed, step-by-step guidance. Each customized work instruction is meticulously crafted according to specific process requirements by the Finish Genius team. By providing advanced process education, the system aims to eradicate reliance on informal knowledge transfer. Additionally, on-demand training programs help reduce employee turnover and lower training costs. Discover the capabilities of Finish Genius by selecting one of three available company accounts, such as a Manual Wood Shop or an Automated Wood Shop. To access and create Digital Work Instructions, simply click on ‘work instructions’. You can choose from the available formulas and opt to ‘view’, ‘edit’, or ‘print’. The ‘View’ option enables you to see the Work Instruction along with comprehensive process details, while ‘Edit’ lets you make changes to existing Work Instructions or append new information. Finally, selecting ‘Print’ allows you to download a PDF version for physical distribution. This user-friendly interface ensures that your team remains informed and efficient in their tasks.

Description

A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Desktop.com
Indent
Rippling
Teamstack
Zendesk

Integrations

Desktop.com
Indent
Rippling
Teamstack
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$57.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AWFI

Founded

2000

Country

United States

Website

www.awfi.org/digital-work-instructions/

Vendor Details

Company Name

Blue Mango Learning Systems

Founded

2004

Country

United States

Website

www.bluemangolearning.com

Product Features

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

Alternatives

Alternatives

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