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Description
Manage your field force in real-time.
A smart tool that helps companies manage their on-ground force by tracking their travels, activities, and meetings, which helps improve their overall efficiency.
Create an organization structure for service in no time. Assign tasks to field employees and monitor their time usage. Managers get real-time tracking status updates. Mobile app for field workers that works offline. Instantly generate BI-driven reports to assess team productivity. The field force software uses Google Maps to create a flexible, customizable experience. It provides real-time updates and visibility into the daily task.
Description
As a maintenance expert, your responsibilities can be overwhelming. Balancing various tasks, coordinating with field agents, and satisfying client demands can take up a significant portion of your day. Serfy provides a robust field service software solution that simplifies your workload. With this application, you can easily create, assign, and monitor tasks, communicate with clients, and digitize your paperwork all in one place. Wondering who is responsible for what and when it's due? Serfy allows you to transform customer reports into actionable tasks and delegate them to field agents in just seconds. You can oversee tasks in real-time, managing all your jobs from a single interface. When multiple employees are working in the field, managing them closely can become quite stressful and time-consuming. You can efficiently allocate jobs to your agents and receive instant reports, keeping you ahead of the game. Clients can also easily report issues through Serfy, streamlining communication. Whether automating task assignments or quickly assigning urgent requests, Serfy helps you respond to client needs effectively. By utilizing this powerful tool, you can foster stronger relationships with the individuals who are vital to your business’s success and enhance your overall operational efficiency.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Cloud Document AI
No
Pricing Details
$20 pre user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Searce
Founded
2004
Country
United States
Website
www.searce.com/findmyfieldforce
Vendor Details
Company Name
Serfy
Founded
2012
Country
Lithuania
Website
www.serfy.io
Product Features
Field Sales
Activity Tracking
Yes
CRM
Yes
Channel Management
No
Collaboration Tools
No
Controlled Access
No
Dashboard Management
Yes
Expense Management
Yes
Fast Estimates
Yes
Inventory Management
No
Invoices
No
Lead / Opportunity Management
Yes
Online Payments
No
Order Management
No
Quoting
No
Reporting / Analytics
Yes
Route Optimization
Yes
Territory Management
No
Time Tracker
Yes
Visit Scheduling
Yes
Workflow Management
Yes
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
No
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
