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Description
Finastra Essence is designed for banks aiming to innovate quickly, scale efficiently, and transform their customer experience. As a cloud-native core banking system, it offers modular components that support continuous operations and rapid feature deployment. The solution caters to retail, commercial, and Islamic banking, delivering hyper-personalized, omnichannel customer journeys from onboarding to daily transactions. Built-in AI-powered analytics provide actionable insights, performance metrics, and a unified customer view on dynamic dashboards. With its open API architecture, Essence enables institutions to integrate seamlessly with fintech partners, expand their service offerings, and build flexible ecosystems. Running on Microsoft Azure ensures enterprise-grade security, resilience, and scalability. Whether launching a challenger bank or modernizing an established institution, Finastra Essence offers a proven path to competitive differentiation. By combining customer-centric design with advanced analytics and open innovation, it empowers banks to thrive in the digital era.
Description
LiveBank stands out as an innovative fintech solution that bridges the divide between cost-efficient self-service online banking and branches that excel in providing insightful advice and high conversion rates. It serves as an omnichannel platform enabling instant, secure interactions through various channels, including chat, video, audio, and social media, thereby enhancing remote advisory processes. With a suite of features such as collaboration, communication, routing, and recording, users can craft a unique experience that maximizes the benefits of an omnichannel approach. This virtual branch empowers banks to connect with customers through dynamic offers and real-time support via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), Biometrics, and numerous other functionalities. Notably, it is the first platform to incorporate built-in support for a bank's sales and operational workflows, facilitating cross-selling and up-selling through personalized offer presentations. Furthermore, LiveBank's capabilities ensure that financial institutions can effectively meet the diverse needs of their clients while enhancing customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
Apiax
Yes
AriLinc
Yes
Banker's Dashboard
Yes
Finastra
Yes
Fincom.Co
Yes
Geezeo
Yes
Kasisto KAI
No
Kinective Bridge
Yes
LawTrac
Yes
MANTL
Yes
Integrations
Apiax
No
AriLinc
No
Banker's Dashboard
No
Finastra
No
Fincom.Co
No
Geezeo
No
Kasisto KAI
Yes
Kinective Bridge
No
LawTrac
No
MANTL
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Finastra
Founded
2017
Country
United Kingdom
Website
www.finastra.com/universal-banking/solutions/essence
Vendor Details
Company Name
LiveBank
Country
Poland
Website
livebank24.com
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Online Banking
Brokerage
No
Cash Management
No
Chat / Messaging
Yes
Credit Card Management
No
Electronic Statements
No
Fraud Detection
No
Loan Management
No
Marketing Automation
No
Retail Banking
Yes
Single Sign On
No
Transaction Monitoring
No
Product Features
Online Banking
Brokerage
No
Cash Management
No
Chat / Messaging
No
Credit Card Management
No
Electronic Statements
No
Fraud Detection
No
Loan Management
No
Marketing Automation
No
Retail Banking
No
Single Sign On
No
Transaction Monitoring
No
