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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

For businesses aiming to simplify their mailing processes, our innovative hardware, software, and expertise ensure that physical communications are both precise and timely. For those organizations facing the challenge of managing a rising tide of deliveries and returns, Quadient Parcel Pending lockers provide secure, efficient, and user-friendly options for pick-up and drop-off. Enterprises striving to stand out by delivering exceptional customer experiences can benefit greatly from our omni-channel software solutions, which facilitate compliant and impactful customer interactions. Additionally, small to medium-sized businesses looking to enhance their document production workflows can leverage Quadient's digital solutions to automate communications and speed up cash flow. The practice of shipping air is counterproductive, as it unnecessarily inflates costs and harms the environment. With the advanced capability to customize up to 1,100 packages every hour, our CVP Everest and CVP Impack packaging systems present automated solutions that address the challenges of increasing packaging demands and labor shortages in e-commerce operations. Ultimately, embracing these innovations can lead to a more sustainable and efficient operational model.

Description

Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution eliminates obstacles to providing advanced real-time convergent experiences, offering a comprehensive suite of core real-time products that will enhance subscriber growth, boost revenue, and elevate profitability. Recognizing that precise charging and billing play a vital role in the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software designed OmniCare™ to facilitate seamless management across any service, network, and subscriber type. This innovative solution delivers genuine convergence through a singular billing platform capable of managing prepaid transactions, real-time charging, and a variety of services including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Additionally, it caters to postpaid customers by offering advanced features such as intricate customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming charges, and interconnect billing, thus ensuring comprehensive coverage of all customer requirements. As a result, CSPs can enhance their operational efficiency while simultaneously improving their customer satisfaction levels.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Optimum No 

Integrations

Optimum Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Data Capture Solutions

Founded

1998

Country

United Kingdom

Website

www.dcs.co.uk

Vendor Details

Company Name

Sigma Software Solutions

Founded

2002

Country

Canada

Website

www.sigma-software.ca

Product Features

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion Yes 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature Yes 
Email Management Yes 
File Recovery Yes 
File Type Conversion Yes 
Forms Management Yes 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management No 
Version Control Yes 

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management No 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management No 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System No 
VoIP Yes 

Catalog Management

Catalog Creation Yes 
Content Library Yes 
Content Management Yes 
Cross Selling Functionality Yes 
Custom Product Attributes Yes 
Customizable Catalogs Yes 
Desktop Publishing Yes 
Pricing Management Yes 
Product Comparison Yes 
Search Yes 

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash No 
Water Yes 
Work Order Management Yes 

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