Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Fieldcode provides Zero-Touch Field Service Management for organizations looking to automate complex field operations from request to resolution. With a strong focus on IT and Telecom service providers, the platform brings own engineers, subcontractors, and service partners into one workforce.
At the core of Fieldcode is Zero-Touch Dispatch, which automates routine scheduling and dispatching according to skills, availability, location, priority, SLA requirements, parts, and other operational criteria. Dispatch teams maintain control of exceptions while routine work can move through the service process with fewer manual interactions.
One Workforce gives service providers a common planning environment and SLA view across internal and external resources. SLA + Parts Logistics connects service commitments, escalations, scheduling, and parts coordination, including PUDO processes.
Fieldcode supports IT workflows such as break/fix, IMAC, device swaps, installations, maintenance, and multi-site support, as well as Telecom operations including FTTH/FTTx, CPE, network maintenance, and fault restoration.
Additional capabilities include route optimization, offline mobile workflows, customer self-service, asset and inventory management, AI-powered service actions, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems.
Fieldcode is built on 25+ years of IT field service experience and is developed, hosted, and supported in Europe.
Description
ServiceMax, a leader in cloud-based field services solutions, can transform your field service organization. ServiceMax is built on the Salesforce platform and powers a new generation of field service experiences. The platform provides end-to-end field services solutions including workforce optimization, advanced dispatch, parts logistics and depot repair, inventory & depot repairs, social collaboration, and installed base entitlements.
API Access
Has API
API Access
Has API
Integrations
Dynamics 365 Commerce
Field Nation
HubSpot CRM
HubSpot Customer Platform
Magic EDI Service
QuickBooks Accountants
Runbook
Salesforce
ServiceNow
SkyRingAI
Integrations
Dynamics 365 Commerce
Field Nation
HubSpot CRM
HubSpot Customer Platform
Magic EDI Service
QuickBooks Accountants
Runbook
Salesforce
ServiceNow
SkyRingAI
Pricing Details
$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fieldcode
Founded
2001
Country
Germany
Website
fieldcode.com
Vendor Details
Company Name
PTC
Founded
1985
Country
United States
Website
www.ptc.com/en/products/servicemax
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management
Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management