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Description
The only zero-touch FSM software recognized by Gartner and backed by 20+ years of industry expertise
Description
Enhance the management of field services by utilizing a collection of user-friendly, AI-driven tools designed for routing, scheduling, and overseeing field service technicians. With Oracle Field Service, on-site personnel can consistently provide prompt and effective customer service experiences. This innovative approach ensures that every interaction is optimized for efficiency and customer satisfaction.
Description
By decreasing the time that field workers spend on paperwork management by around two hours weekly, a company with ten field workers can save an impressive total of 20 hours in administrative tasks each week. This efficiency allows the invoicing process to initiate right after job completion, as administrative personnel receive the finalized work order—complete with client signatures and images—immediately when the field worker submits it. Consequently, invoices can be dispatched on the same day that the work is finished. Additionally, the standardization of form inputs, including part numbers and pricing, has led to a significant drop in write-downs from 18% to 6%, thereby enhancing the client's profitability. This streamlined approach also boosts the company's capacity to take on more business, potentially increasing it by up to 40%, whether through higher volume or expanding service coverage without raising administrative costs. Furthermore, payroll expenses can be reduced by as much as 20% due to the precise documentation of actual fieldwork efforts. Overall, these improvements not only streamline operations but also foster a more profitable and efficient business model.
API Access
Has API
API Access
Has API
API Access
Has API
Integrations
Dynamics 365 Commerce
Field Nation
HubSpot CRM
HubSpot Customer Platform
Oracle Service
QuickBooks Accountants
Salesforce
ServiceNow
Zoho CRM
monday.com
Integrations
Dynamics 365 Commerce
Field Nation
HubSpot CRM
HubSpot Customer Platform
Oracle Service
QuickBooks Accountants
Salesforce
ServiceNow
Zoho CRM
monday.com
Integrations
Dynamics 365 Commerce
Field Nation
HubSpot CRM
HubSpot Customer Platform
Oracle Service
QuickBooks Accountants
Salesforce
ServiceNow
Zoho CRM
monday.com
Pricing Details
$25 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fieldcode
Founded
2001
Country
Germany
Website
fieldcode.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com
Vendor Details
Company Name
inField Solutions
Founded
2016
Country
Canada
Website
www.infieldclipboard.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management
Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Fleet Maintenance
Cost Tracking
Fuel Tracking
Maintenance History
Maintenance Scheduling
Parts Inventory Management
Repair Tracking
Tire Management
Vehicle Information
Warranty Tracking
Work Order Management
GPS Tracking
Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking