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design
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Average Ratings 0 Ratings

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Description

Fieldcode provides Zero-Touch Field Service Management for organizations looking to automate complex field operations from request to resolution. With a strong focus on IT and Telecom service providers, the platform brings own engineers, subcontractors, and service partners into one workforce. At the core of Fieldcode is Zero-Touch Dispatch, which automates routine scheduling and dispatching according to skills, availability, location, priority, SLA requirements, parts, and other operational criteria. Dispatch teams maintain control of exceptions while routine work can move through the service process with fewer manual interactions. One Workforce gives service providers a common planning environment and SLA view across internal and external resources. SLA + Parts Logistics connects service commitments, escalations, scheduling, and parts coordination, including PUDO processes. Fieldcode supports IT workflows such as break/fix, IMAC, device swaps, installations, maintenance, and multi-site support, as well as Telecom operations including FTTH/FTTx, CPE, network maintenance, and fault restoration. Additional capabilities include route optimization, offline mobile workflows, customer self-service, asset and inventory management, AI-powered service actions, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems. Fieldcode is built on 25+ years of IT field service experience and is developed, hosted, and supported in Europe.

Description

The Internet of Things (IoT) stands out as a pivotal technology for digital transformation, enabling businesses globally to enhance their traditional offerings by integrating physical products with services, thereby delivering greater value to consumers. Netbits, a technology firm, specializes in comprehensive IoT services, boasting over a decade of experience in crafting tailored solutions since 2011. The influence of IoT is set to permeate every aspect of your organization, making it crucial to establish a strong business case before initiating any projects. Concentrate on capturing and providing genuine value while selecting the most suitable devices for your specific IoT applications. Our long-standing partnerships with top IoT equipment manufacturers ensure that you have access to the best technology available. Leverage our IoT platform to effortlessly construct your application using readily available building blocks. By transforming your IoT data into actionable insights, you can enhance your decision-making processes, ultimately driving your business forward. Embrace the potential of IoT to revolutionize your operations and stay ahead in a rapidly evolving market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dynamics 365 Commerce
Field Nation
FoodDocs
HubSpot CRM
HubSpot Customer Platform
QuickBooks Accountants
Salesforce
ServiceNow
Zoho CRM
monday AI work platform

Integrations

Dynamics 365 Commerce
Field Nation
FoodDocs
HubSpot CRM
HubSpot Customer Platform
QuickBooks Accountants
Salesforce
ServiceNow
Zoho CRM
monday AI work platform

Pricing Details

$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fieldcode

Founded

2001

Country

Germany

Website

fieldcode.com

Vendor Details

Company Name

Netbits

Founded

2011

Country

Estonia

Website

netbits.cloud/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

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