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Description
Being built on the Salesforce platform, FieldForcePro offers an exceptional field service management solution that adapts to your mobile needs. This innovative solution is crafted to ensure seamless operation wherever your work takes you. FieldForcePro's management system aims to provide an integrated, user-friendly experience that addresses challenges like varying job skills, inventory shortages, travel logistics, and adherence to service level agreements. By utilizing the Salesforce platform, Lightning components, and the Salesforce1 mobile app, FieldForcePro enhances collaboration among Contact Center Agents, Dispatchers, and Field Technicians. With features like Assisted Scheduling and capabilities designed for field readiness, FieldForcePro significantly increases technician productivity and elevates your First-Time-Fix rate by an impressive 35%. It allows for swift prioritization and assignment of tasks, ensuring efficiency in operations. Additionally, work orders can be accessed from any location at any time, reinforcing the solution's commitment to flexibility and responsiveness. Ultimately, FieldForcePro empowers organizations to optimize their field service operations and deliver exceptional customer satisfaction.
Description
Enhance the efficiency of your mobile workforce by profitably managing costs, scheduling, and tracking jobs directly at the site. Engineers and technicians are empowered to onboard new clients and tasks while on location. Users can expect a remarkable 30% boost in productivity for both office and field operations annually when compared to traditional paper methods. With a single centralized hub, the administration, management, and field personnel can be effortlessly coordinated. This connectivity ensures that everyone remains linked in real-time, no matter where they are or when they need to communicate. Job dispatching, electronic documentation completion, instant pricing, and invoicing are streamlined, automating tedious tasks to save valuable time and simplify workflows. Transition away from cumbersome paper processes to achieve greater effectiveness and synchronization between field activities and office operations. Our automation solutions and integrations not only enhance productivity but also optimize cash flow, paving the way for a thriving business model. With our award-winning, intuitive cloud-based field service management platform, managing your service operations becomes more efficient and productive than ever before, ultimately setting your business up for long-term success.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free for basic
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CRMIT Solutions
Country
United States
Website
www.fieldforcepro.com
Vendor Details
Company Name
ez Management
Founded
1997
Website
www.ezmanagement.net
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Security System Installer
Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking