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Description
ServiceMax FieldFX offers an all-encompassing field service management solution tailored for energy service firms. It seamlessly integrates field and office personnel, optimizing job management through functionalities that are effective in both online and offline environments. Notable components consist of centralized job management, ticketing, scheduling, invoicing, and enterprise asset management (EAM). FieldFX enhances workflow efficiency by guaranteeing real-time synchronization once connectivity is reestablished, minimizing operational errors and boosting revenue generation. Additionally, the platform features sophisticated tools such as FieldFX DataGuide and CPQ, aimed at streamlining intricate field operations, improving service effectiveness, and promoting profitability. With its innovative approach, FieldFX stands as a vital resource for energy service providers looking to enhance their operational capabilities.
Description
Accelerate project execution by managing scheduling and dispatch in real-time. Schedulers can utilize centralized and shared views to monitor committed workloads, issue work orders, and allocate technicians effectively for various projects. It's essential to establish required certifications to guarantee that only qualified technicians are scheduled, while alerts will notify you if any scheduled technicians fail to meet the necessary criteria. Notifications can be sent via text or email, allowing for immediate responses to work order requests. Additionally, the process of gathering and managing sample and test data, along with photos and field observations, can be streamlined for quicker, data-driven decision-making and project implementation. Field technicians have the ability to quickly access work orders, upload vital data, and produce comprehensive daily reports. This system ensures that from the field to the office, whether on a desktop or mobile device, a centralized data repository is available, providing the project team with real-time access to reliable and actionable information, ultimately enhancing collaboration and efficiency across the board. The integration of these tools not only boosts productivity but also fosters a culture of accountability within the team.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Docusign
Pricing Details
$135 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PTC
Founded
1985
Country
United States
Website
www.ptc.com/en/products/servicemax/fieldfx
Vendor Details
Company Name
Agile Frameworks
Founded
2011
Country
United States
Website
www.agileframeworks.com/solutions/
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking