Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Field service software that fully utilizes mapping technology can increase technician efficiency. Field service software that is tightly integrated with your accounting system can dramatically reduce billing cycle times. Field technicians have all the information they need before, during, and after service calls. You can attract and retain top-quality workers by providing them with the software they need to succeed in the field. FieldConnect provides tools to collect and report on a wide range of workplace safety and compliance requirements. Customers will have an easy-to use, self-service portal that allows them to submit support requests. FieldConnect's software makes it easy to manage field service technicians anywhere on the road with FieldConnect.
Description
Customers are essential to your business's success, and understanding their history, needs, desires, and your commitments to them is crucial. Implementing HVAC customer management software is vital to streamline your customer service efforts. Not only does this tool enhance your ability to offer superior customer support, but it also aids in managing technicians, invoicing processes, and customer payments effectively. By utilizing HVAC CRM Software from P3, you can gain comprehensive insights into all aspects of your operations. This software not only elevates your professional image but also empowers your field service technicians to deliver exceptional customer service. You can effortlessly send text and email notifications to clients regarding overdue invoices, upcoming appointments, changes in schedules, and other important updates. This functionality ensures that both your technicians and staff have a clear understanding of each customer's journey, from scheduling calls to finalizing payments, thereby enhancing the overall efficiency of your business. Ultimately, investing in such a system can significantly improve customer satisfaction and loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
QuickBooks Online
Yes
Microsoft Dynamics 365 Business Central
Yes
Microsoft Dynamics GP
Yes
Microsoft Dynamics SL
Yes
Sage 300 Construction and Real Estate (CRE)
Yes
Sage Intacct
Yes
Viewpoint Spectrum
Yes
Viewpoint Vista
Yes
XOi
Yes
Integrations
QuickBooks Online
Yes
Microsoft Dynamics 365 Business Central
No
Microsoft Dynamics GP
No
Microsoft Dynamics SL
No
Sage 300 Construction and Real Estate (CRE)
No
Sage Intacct
No
Viewpoint Spectrum
No
Viewpoint Vista
No
XOi
No
Pricing Details
Competitive pricing to meet your needs.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FieldConnect
Founded
2002
Country
United States
Website
www.fieldconnect.com
Vendor Details
Company Name
HVAC Business Solutions
Founded
2007
Country
United States
Website
hvacbusinesssolutions.com
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Management
Yes
Job Costing
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Residential Properties
No
Routing
Yes
Scheduling
Yes
Work Order Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
HVAC
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Plumbing
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
For Builders
Yes
For Electricians
Yes
For Field Service Businesses
Yes
For HVAC
Yes
For Plumbers
Yes
For Roofers
Yes
Invoicing
Yes
Job Tracking
Yes
Payments
Yes
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
Yes
Product Features
HVAC
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes