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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Harness the power of positive feedback to maintain a competitive edge in your industry. By accumulating more favorable reviews, you can effortlessly establish greater trust with potential customers compared to your rivals. Search engines will take notice of your widespread positive online footprint, leading to enhanced search rankings and positioning your business as a preferred option for new clients. You can elevate your local search visibility while efficiently tracking your reputation across more than 300 review platforms. It is crucial to ensure your business appears in the right places at the right times for potential clients. Just a single negative review has the potential to drive away 30 customers, underscoring the importance of addressing issues proactively. Our automated system enables your business to resolve any negative experiences customers may have encountered before they take their grievances online. We provide the tools to help transform those unfavorable interactions into positive outcomes by facilitating immediate communication with dissatisfied clients, ensuring you never miss an opportunity to improve. By prioritizing customer satisfaction and feedback management, your business can thrive in a competitive landscape.

Description

Enhance your business growth by implementing employee incentives that celebrate positive mentions in Google reviews, foster friendly competitions among staff, and effectively address customer feedback. Streamline the management of these incentives alongside customer reviews using our 75+ ready-to-use POS integrations, allowing you to automate the Google review process seamlessly. Transform your staff competitions by integrating rewards that not only encourage more Google review mentions but also promote services aimed at driving business expansion and motivating employees. Build local customer communities through genuine Google reviews that encourage repeat patronage, while gaining valuable insights into your most significant sales contributors that help create a loyal customer base. Increase employee engagement by providing recognition and rewards to your frontline staff, motivating your team to deliver top-tier service with adaptable incentives that enhance their confidence and boost morale. Furthermore, retain your best employees with analytics on team performance, identifying those who excel in delivering exceptional customer service, ultimately fostering a thriving work environment. Through these initiatives, you will cultivate a culture of excellence that benefits both your employees and your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autosoft No 
CDK Global No 
CenterEdge Advantage No 
ClubReady No 
Commerce7 No 
Ecwid No 
Facebook Yes 
Google Business Profile Yes 
Kickserv No 
Meevo No 
Mindbody No 
ShapeNet No 
Shopify No 
Shopmonkey No 
Square POS No 
Tripadvisor Yes 
WooCommerce No 
WorkWave PestPac No 
YP (Yellow Pages) Yes 
Yelp Yes 

Integrations

Autosoft Yes 
CDK Global Yes 
CenterEdge Advantage Yes 
ClubReady Yes 
Commerce7 Yes 
Ecwid Yes 
Facebook No 
Google Business Profile No 
Kickserv Yes 
Meevo Yes 
Mindbody Yes 
ShapeNet Yes 
Shopify Yes 
Shopmonkey Yes 
Square POS Yes 
Tripadvisor No 
WooCommerce Yes 
WorkWave PestPac Yes 
YP (Yellow Pages) No 
Yelp No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Field Solution Group

Founded

2015

Country

United States

Website

www.fieldsolutiongroup.com

Vendor Details

Company Name

Edge

Country

United States

Website

www.startedge.com

Product Features

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Alternatives

Alternatives

Rize Reviews

Rize

Rize Reviews
ReputationDefender Reviews

ReputationDefender

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