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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Harness the power of positive feedback to maintain a competitive edge in your industry. By accumulating more favorable reviews, you can effortlessly establish greater trust with potential customers compared to your rivals. Search engines will take notice of your widespread positive online footprint, leading to enhanced search rankings and positioning your business as a preferred option for new clients. You can elevate your local search visibility while efficiently tracking your reputation across more than 300 review platforms. It is crucial to ensure your business appears in the right places at the right times for potential clients. Just a single negative review has the potential to drive away 30 customers, underscoring the importance of addressing issues proactively. Our automated system enables your business to resolve any negative experiences customers may have encountered before they take their grievances online. We provide the tools to help transform those unfavorable interactions into positive outcomes by facilitating immediate communication with dissatisfied clients, ensuring you never miss an opportunity to improve. By prioritizing customer satisfaction and feedback management, your business can thrive in a competitive landscape.

Description

Participate in your patient's digital discussions by receiving alerts for new reviews and consolidating feedback from important sources within one convenient dashboard. Effective reputation management is critical for success in healthcare. Monitor the performance of your marketing efforts, various locations, and healthcare providers through quantifiable key performance indicators. Patients place great trust in online reviews, valuing them similarly to personal recommendations. Enhance your website's appeal to prospective patients with tailored review widgets showcasing your standing. Ensure HIPAA compliance by having the option to conceal certain reviews. Track essential account KPIs, such as the conversion rate from reviews to appointment requests. Maintain a personal connection with customizable templates designed for sending requests effortlessly. You can oversee your reviews using our mobile application or from the comfort of your desktop, ensuring flexibility in management. With these tools at your disposal, building and maintaining a strong online presence becomes more manageable and effective.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Google Business Profile Yes 
Tripadvisor Yes 
YP (Yellow Pages) Yes 
Yelp Yes 

Integrations

Facebook No 
Google Business Profile No 
Tripadvisor No 
YP (Yellow Pages) No 
Yelp No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Field Solution Group

Founded

2015

Country

United States

Website

www.fieldsolutiongroup.com

Vendor Details

Company Name

Patient Spectrum

Founded

2007

Country

United States

Website

www.mdidentity.com

Product Features

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Alternatives

Alternatives

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