Average Ratings 15 Ratings

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Average Ratings 0 Ratings

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Description

Field Force Tracker - An Enterprise-Grade, Comprehensive, and Easy-to-Use Field Service Software Solution Field Force Tracker™, is an extremely feature-rich, comprehensive, easy-to-use, and comprehensive Field Service Software that integrates the most powerful mobile apps in the industry. It allows you to quickly schedule jobs, dispatch the right employees, collect accurate data, manage inventory, and invoicing faster. Our field service software allows you to reduce waste, get more done quickly, and be more profitable. It is affordable for even the smallest businesses, even though it has enterprise-grade features that can support large deployments. It is a Cloud-hosted, Web-based Field Service Management Software that streamlines Job Scheduling and Dispatch, Customer Management as well as Vendor and Employee Management. Work Orders, Equipment Maintenance Management, Asset Management, Employee Tracking, Asset Management, and Customer Service Tickets will all be streamlined.

Description

The Service Attendant offers a wealth of robust features, allowing you to utilize just the Service module or expand with additional components to tailor your service management software to your needs. Interested in reducing paper usage? It includes standard functionalities for PDF, Excel documents, Email/Text Messaging, and Image and Signature capture. Additionally, it accommodates both custom forms and industry-standard templates. Since 1998, we have been supplying software specifically designed for repair shops within the electronic and appliance service sectors. Service Attendant undergoes annual updates, incorporating feedback from service experts across numerous trades to enhance its utility. Our mission has consistently been to develop repair tracking software that not only boosts efficiency but also helps you stay organized. Equip your mobile workforce with our intuitive field service management software, designed to function seamlessly even in areas with limited internet connectivity, ensuring you remain productive no matter where you are. This adaptability is vital for today's fast-paced service environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
QuickBooks Online Advanced Yes 

Integrations

QuickBooks Online No 
QuickBooks Online Advanced No 

Pricing Details

$19.99/month/user
Starting cost fee of $149. Custom pricing solutions for small/big clients.
Free Trial Yes 
Free Version No 

Pricing Details

$599 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Rapidsoft Systems

Founded

2006

Country

United States

Website

www.fieldforcetracker.com

Vendor Details

Company Name

Cyber Cove Solutions

Founded

1998

Country

Canada

Website

www.cybercovesolutions.com

Product Features

Cleaning Services

Billing & Invoicing Yes 
Client Management Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Mobile Access Yes 
Payroll Management Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management Yes 
Dispatch Management No 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management Yes 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management Yes 
Class Scheduling Yes 
Employee Scheduling Yes 
Facility Scheduling Yes 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking Yes 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing Yes 
Real-time Scheduling Yes 
Reservations Yes 
Resource Scheduling Yes 
Room Booking Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tool Management

Calibration Management Yes 
Fixed Asset Management Yes 
Issue & Return Management Yes 
Job Costing Yes 
Maintenance Scheduling Yes 
Order Management Yes 
Tool Kitting Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Emergency Dispatch Yes 
Fuel Management Yes 
Mileage Tracking Yes 
Order Management Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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