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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance your company's oversight of external services with streamlined management solutions. Shift from traditional paperwork to a fully digital system for work orders, enabling real-time tracking of team locations and activities. Monitor routes and work order details effectively to ensure smooth process control. Easily assess your team's progress and stay ahead of any unexpected challenges. With our Field application, you can eliminate uncertainty regarding your team's whereabouts and provide customers with transparent service through shared real-time location updates. This leads to optimized service delivery and activity management. Standardize your workflows to maximize the efficiency of your external teams. Keep informed with essential performance reports and indicators, empowering you to manage your team's productivity effectively. When customers inquire about a technician's location, you can confidently respond with accurate real-time geographical data. This not only improves communication but also enhances customer satisfaction.

Description

ServiceEcho integrates seamlessly into every facet of your organization, streamlining paperwork, enhancing overall visibility, and ensuring that vital information is accessible when needed. Our user-friendly drag-and-drop scheduling tool allows for more efficient management of service teams while providing a comprehensive view of weekly and monthly workloads. The Team Check-in feature simplifies payroll and billing processes, enabling easy tracking of labor, travel, and break times for each work order. Additionally, the platform optimizes travel routes to minimize time spent commuting to and from job sites. Accessible on your field teams' mobile devices, it supplies all necessary job and customer information instantly, empowering your teams to arrive prepared to deliver exceptional service. By leveraging detailed performance reports, you can make informed, data-driven decisions without the burden of manual data collection and calculations. Ultimately, ServiceEcho not only enhances operational efficiency but also supports a more productive and responsive service team.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Kintone

Integrations

Kintone

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Field Control

Founded

2015

Country

Brazil

Website

fieldcontrol.com.br/

Vendor Details

Company Name

ServiceEcho

Founded

2009

Country

Canada

Website

serviceecho.com/product/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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