Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We partner with innovative organizations to create customer-centric digital banking solutions from the ground up. The focus isn't solely on the technology employed to serve your clientele; rather, it's about leveraging that technology to ensure customers feel valued and prioritized. Our mission centers on making banking more convenient, simpler, accessible, and rewarding for users. Our unique digital banking infrastructure, known as fOS, empowers you to achieve these goals. The success of our current clients and the numerous accolades we've received stand as testaments to our effectiveness. Fidor offers the comprehensive expertise necessary to turn your digital banking vision into reality. We engage in a thorough process of thinking, designing, testing, building, and launching. Our cutting-edge digital banking platform, fidorOS (fOS), encompasses all essential banking functionalities, including onboarding, card and account management, credit products, and analytics, all within a single, unified platform. As a pioneer in adopting Open Banking principles and API integration, we have developed the fidorOS platform to be significantly advanced compared to conventional solutions. This approach not only enhances flexibility but also ensures a seamlessly integrated banking experience for users.
Description
LiveBank stands out as an innovative fintech solution that bridges the divide between cost-efficient self-service online banking and branches that excel in providing insightful advice and high conversion rates. It serves as an omnichannel platform enabling instant, secure interactions through various channels, including chat, video, audio, and social media, thereby enhancing remote advisory processes. With a suite of features such as collaboration, communication, routing, and recording, users can craft a unique experience that maximizes the benefits of an omnichannel approach. This virtual branch empowers banks to connect with customers through dynamic offers and real-time support via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), Biometrics, and numerous other functionalities. Notably, it is the first platform to incorporate built-in support for a bank's sales and operational workflows, facilitating cross-selling and up-selling through personalized offer presentations. Furthermore, LiveBank's capabilities ensure that financial institutions can effectively meet the diverse needs of their clients while enhancing customer satisfaction and loyalty.
API Access
Has API
Yes
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fidor Solutions
Founded
2007
Country
Germany
Website
www.fidor.com
Vendor Details
Company Name
LiveBank
Country
Poland
Website
livebank24.com
Product Features
Online Banking
Brokerage
No
Cash Management
No
Chat / Messaging
No
Credit Card Management
No
Electronic Statements
No
Fraud Detection
No
Loan Management
No
Marketing Automation
No
Retail Banking
No
Single Sign On
No
Transaction Monitoring
No
Product Features
Online Banking
Brokerage
No
Cash Management
No
Chat / Messaging
No
Credit Card Management
No
Electronic Statements
No
Fraud Detection
No
Loan Management
No
Marketing Automation
No
Retail Banking
No
Single Sign On
No
Transaction Monitoring
No