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FreshserviceFreshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
Description
Fidelity enhances corporate efficiency by automating the entire lifecycle of assets and expenditures through sophisticated business management tools that are all accessible on one online platform. Utilizing Fidelity simplifies the process of creating a comprehensive asset and spending management system. No longer will asset, budget, spending, and accounting information be siloed in different systems. This flexible and expandable platform facilitates the complete management of asset and expenditure lifecycles while incorporating essential processes for budgeting, demand, procurement, and accounting. By ensuring compliance and enabling proactive budget oversight, Fidelity aids in the development of effective sourcing strategies that are crucial for organizational success. Ultimately, this integrated approach provides companies with the ability to make informed financial decisions with greater ease.
Description
Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship.
Why become a Lifecycle Manager Partner?
Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence.
Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes.
Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps.
See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.
API Access
Has API
No
API Access
Has API
No
Integrations
Atera
No
Autotask PSA
No
Cisco Meraki
No
ConnectWise Automate
No
Datto ALTO
No
Desktop.com
Yes
FundCount
Yes
Hudu
No
Kaseya 365
No
Kaseya VSA
No
Integrations
Atera
Yes
Autotask PSA
Yes
Cisco Meraki
Yes
ConnectWise Automate
Yes
Datto ALTO
Yes
Desktop.com
No
FundCount
No
Hudu
Yes
Kaseya 365
Yes
Kaseya VSA
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$149/month
X: Complete Customer Success
$15.00 per 1 Licensed Client Per Month
$15.00 per 1 Licensed Client Per Month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Asseco Group
Founded
1989
Country
Poland
Website
see.asseco.com/banking-and-finance/financial-business-apps/asset-spend-management/
Vendor Details
Company Name
ScalePad
Founded
2015
Country
Canada
Website
www.scalepad.com/lifecycle-manager/
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
Yes
Checkout / Check-In
Yes
Depreciation Tracking
Yes
Disposal Tracking
Yes
Inventory Management
Yes
Location Tracking
Yes
QR Codes
Yes
Reservations
Yes
Service History
Yes
Product Features
Asset Tracking
Activity Tracking
No
Audit Trails
No
Barcoding / RFID
No
Checkout / Check-In
No
Depreciation Tracking
No
Disposal Tracking
No
Inventory Management
No
Location Tracking
No
QR Codes
No
Reservations
No
Service History
No
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Warranty Management
Contract Management
No
Eligibility Verification
No
For Field Service
No
For General Contractors
No
For Manufacturers
No
Parts Management
No
Policy Management
No
Product Registration
No
Repair Management
No
Returns Management
No
Service Management
No
Warranty Tracking
No
