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Description
Our EPoS solution is designed to drive business enhancements, boost your profits, and elevate your customer experience. We cater to medium-sized single-site enterprises as well as larger multi-site organizations or networks. If your business encompasses both hospitality and retail, you’re in the right spot. Our unified system is robust and adaptable, tailored to fulfill the diverse requirements of various industries. Partner integrations further optimize our system, facilitating seamless ordering, delivery processes, and inventory management. As a service-oriented company, we provide a comprehensive package that includes hardware provision and continuous support. Additionally, we offer specialized solutions tailored for a wide array of sectors, ranging from garden centers to student unions, ensuring that each business type receives the attention it deserves for optimal performance. Your success is our priority as we strive to meet the unique challenges of your industry.
Description
Symbioz is a comprehensive suite of cutting-edge applications designed to facilitate the expansion of your franchise or restaurant chain. It features a unified dashboard that consolidates performance metrics from various locations, alongside an intuitive digital cash register that can operate with or without receipts, and a customer order terminal that enhances the ordering process. By integrating the capabilities of industry leaders into your restaurants, Symbioz helps to boost customer traffic and increase the average transaction value. Additionally, this platform aims to enhance patronage across your franchise's establishments while simultaneously lowering operational costs through improved inventory management practices. With Symbioz, you can elevate your overall revenue and confidently pursue growth opportunities. This all-in-one solution standardizes operations across all franchise outlets while allowing for tailored approaches to meet specific needs. Ultimately, the goal is to streamline order management, enhance sales efficiency, optimize kitchen production, improve purchasing processes, manage inventory effectively, and track business activities seamlessly. As a result, your franchise can thrive in a competitive market while maintaining a high level of service quality.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
Yes
Deliverect
No
Flipdish
No
Magento
Yes
Mainstay Professional
Yes
Shopify
Yes
WooCommerce
Yes
Xero
Yes
Integrations
BigCommerce
No
Deliverect
Yes
Flipdish
Yes
Magento
No
Mainstay Professional
No
Shopify
No
WooCommerce
No
Xero
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fidelity Systems
Founded
1991
Country
United Kingdom
Website
www.fidelitysystems.co.uk
Vendor Details
Company Name
Symbioz
Country
France
Website
www.symbioz.io
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
Yes
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No
Product Features
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No
