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Description
Fidelis Halo, a SaaS-based cloud security platform, automates cloud computing security controls. It also provides compliance across containers, servers, and IaaS within any public, private or hybrid cloud environment. Halo's extensive automation capabilities allow for faster workflows between InfoSec (DevOps) and Halo with over 20,000 pre-configured policies and more than 150 policy templates. These templates cover standards like PCI, CIS and HIPAA. The comprehensive, bidirectional Halo API, SDK, and toolkit automate security and compliance controls in your DevOps toolchain. This allows you to identify and correct critical vulnerabilities before they go into production. Free Halo Cloud Secure edition includes full access to the Halo Cloud Secure CSPM Service for up to 10 cloud service account across any mix of AWS and Azure. Get started now to automate your cloud security journey!
Description
HaloCSM is an integrated customer management platform built to support sales, marketing, service, and customer relationship management from a single application. Rather than requiring organizations to purchase separate modules for different departments, HaloCSM combines pipelines, campaigns, ticketing, reporting, knowledge, portals, and automation in one environment. Sales teams can capture and score new leads, automatically route prospects, manage multiple pipelines, and generate weighted forecasts. Workflow automation can trigger tasks, approvals, and follow-ups as opportunities move through different stages of the sales process. Marketing and service teams can use the same customer record to view emails, campaign activity, deals, support tickets, and other interactions throughout the relationship. AI functionality is incorporated into the platform to assist with automation, productivity, and customer-facing workflows. Administrators can configure fields, pipelines, dashboards, and automations without depending heavily on outside consultants or custom development. HaloCSM also supports integrations with email, telephony, ERP, accounting, collaboration, and other business systems through APIs, webhooks, and native connections. Security, governance, multiple deployment options, audit capabilities, and compliance features make the platform suitable for organizations that need a scalable customer management system with broad operational coverage.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Okta
Yes
Slack
Yes
Amazon EC2
Yes
AnyDesk
No
Freshdesk
No
GfK Etilize
No
Git
Yes
Google Compute Engine
Yes
HubSpot CRM
No
Microsoft 365
No
Integrations
Okta
Yes
Slack
Yes
Amazon EC2
No
AnyDesk
Yes
Freshdesk
Yes
GfK Etilize
Yes
Git
No
Google Compute Engine
No
HubSpot CRM
Yes
Microsoft 365
Yes
Pricing Details
Free
Free full-featured Cloud Secure CSPM service for up to 10 IaaS accounts across any mix of supported cloud service providers. Includes one API key.
Free 15-day trial of the complete Halo platform and its add-on services for those considering Halo Essentials or Enterprise.
Free 15-day trial of the complete Halo platform and its add-on services for those considering Halo Essentials or Enterprise.
Free Trial
Yes
Free Version
Yes
Pricing Details
£40 per user per month
All inclusive - no tiered options.
Price per user decreases as you grow
Price per user decreases as you grow
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fidelis Security
Founded
2002
Country
United States
Website
fidelissecurity.com/platforms/fidelis-halo/
Vendor Details
Company Name
HaloCSM
Country
United Kingdom
Website
www.usehalo.com
Product Features
Application Security
Analytics / Reporting
No
Open Source Component Monitoring
No
Source Code Analysis
No
Third-Party Tools Integration
Yes
Training Resources
No
Vulnerability Detection
Yes
Vulnerability Remediation
Yes
Audit
Alerts / Notifications
Yes
Audit Planning
No
Compliance Management
Yes
Dashboard
Yes
Exceptions Management
No
Forms Management
No
Issue Management
Yes
Mobile Access
No
Multi-Year Planning
No
Risk Assessment
No
Workflow Management
No
Cloud Security
Antivirus
No
Application Security
Yes
Behavioral Analytics
Yes
Encryption
No
Endpoint Management
No
Incident Management
No
Intrusion Detection System
Yes
Threat Intelligence
Yes
Two-Factor Authentication
Yes
Vulnerability Management
Yes
Cloud Workload Protection
Anomaly Detection
No
Asset Discovery
No
Cloud Gap Analysis
No
Cloud Registry
No
Data Loss Prevention (DLP)
No
Data Security
No
Governance
No
Logging & Reporting
No
Machine Learning
No
Security Audit
No
Workload Diversity
No
Container Security
Access Roles / Permissions
No
Application Performance Tracking
No
Centralized Policy Management
Yes
Container Stack Scanning
Yes
Image Vulnerability Detection
Yes
Reporting
No
Testing
No
View Container Metadata
Yes
Vulnerability Management
Asset Discovery
Yes
Asset Tagging
No
Network Scanning
Yes
Patch Management
No
Policy Management
Yes
Prioritization
Yes
Risk Management
No
Vulnerability Assessment
Yes
Web Scanning
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
Yes
Territory Management
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
Yes
