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support

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Description

Fidelis removes the barriers for MSMEs by allowing them to manage loyalty programs without the necessity of creating apps or investing in costly hardware, thus making loyalty programs attainable for those with constrained budgets. This innovative solution empowers any business to seamlessly introduce tailored and advanced loyalty initiatives. For consumers, Fidelis provides a unified digital card that consolidates all loyalty program access, removing the hassle of managing various apps or physical cards. This streamlined approach enhances the overall user experience and boosts engagement, resulting in advantages for both retailers and consumers alike. Ultimately, Fidelis transforms how loyalty programs are accessed and managed in today's market.

Description

tfg Loyalty was founded on the fundamental principle that rewarding dedicated customers is effective. Originally established as TravelFlo, our services have evolved significantly over time, transitioning from a mere travel rewards initiative to a robust tool for growth and customer retention. We take pride in the partnerships we have established, nurtured, and sustained within the dental and optical lab sectors. Currently, tfg Loyalty operates across a wide array of industries, collaborating with businesses of various sizes to enhance customer retention and growth. Our clients have seen substantial profits thanks to our tailored loyalty reward initiatives, which serve as some of the most effective sales instruments and profit-enhancing strategies available. By offering a comprehensive approach to designing and fulfilling loyalty reward programs, tfg Loyalty simplifies the integration of this advantageous tool for businesses in any sector, ensuring they can easily adopt practices that enhance customer loyalty and drive success. As we continue to innovate, our commitment to helping businesses thrive remains steadfast.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

30€ per month/180€ per year
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Casettalab

Founded

2025

Country

Italy

Website

fidelisapp.com

Vendor Details

Company Name

tfg Loyalty

Founded

1999

Country

United States

Website

www.tfgloyalty.com

Product Features

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Menu

Color-Coding / Upselling Tools No 
Digital Signage / Menu Boards No 
Kiosk Menus No 
Menu Design Tools No 
Menu Item Management Yes 
POS Integration No 
Pre-Made Menu Templates No 
Printed/Paper Menus Yes 
QR Code Menus Yes 
Tablet Menus No 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Loyalty Management

CRM No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 
White Label No 

Alternatives

Alternatives

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