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Description
Fidelis removes the barriers for MSMEs by allowing them to manage loyalty programs without the necessity of creating apps or investing in costly hardware, thus making loyalty programs attainable for those with constrained budgets. This innovative solution empowers any business to seamlessly introduce tailored and advanced loyalty initiatives.
For consumers, Fidelis provides a unified digital card that consolidates all loyalty program access, removing the hassle of managing various apps or physical cards. This streamlined approach enhances the overall user experience and boosts engagement, resulting in advantages for both retailers and consumers alike. Ultimately, Fidelis transforms how loyalty programs are accessed and managed in today's market.
Description
We specialize in developing impactful loyalty programs and immersive customer experiences for top brands around the globe. Our Loyalty Cloud platform is designed to enhance your program whether it's online, in-store, or across various channels. This comprehensive loyalty SaaS solution empowers you to create and oversee your loyalty initiatives seamlessly. Whether you are launching a new program or revitalizing an existing one, Loyalty Cloud enables you to reward, engage, and gain insights into your customers like never before. Our customizable services allow you to tailor your options to suit your specific business requirements. Whether you seek a standalone loyalty service or an extensive program, m—wise is ready to assist. It’s imperative to have a loyalty concept that not only meets but surpasses expectations, captivating your customers while aligning with your brand's identity. This is why we begin by thoroughly understanding your objectives and crafting a clear strategy. Subsequently, we guide you toward the ideal concept tailored for your customer demographic and business model. With our support, you can advance with complete assurance that a top-tier loyalty program is on the horizon, ready to elevate your customer engagement.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Magento
No
Mailchimp
No
Notificare
No
Salesforce
No
Tableau
No
Zendesk
No
Integrations
Magento
Yes
Mailchimp
Yes
Notificare
Yes
Salesforce
Yes
Tableau
Yes
Zendesk
Yes
Pricing Details
30€ per month/180€ per year
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Casettalab
Founded
2025
Country
Italy
Website
fidelisapp.com
Vendor Details
Company Name
m-wise
Founded
2000
Country
Netherlands
Website
m-wise.eu/
Product Features
Loyalty Management
CRM
Yes
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
Menu
Color-Coding / Upselling Tools
No
Digital Signage / Menu Boards
No
Kiosk Menus
No
Menu Design Tools
No
Menu Item Management
Yes
POS Integration
No
Pre-Made Menu Templates
No
Printed/Paper Menus
Yes
QR Code Menus
Yes
Tablet Menus
No
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No