Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Fetchit is an intuitive software designed to instantly retrieve client information when a call comes in. It integrates smoothly with your Practice Management Software (PMS) and phone systems to display a patient’s detailed chart the moment the phone rings. By utilizing this solution, you can save valuable time, enhance customer service, and cultivate lasting relationships that encourage repeat business! On average, users can save 37 seconds per call with immediate access to charts. The software also allows for effortless updates or creation of customer information during calls. Furthermore, it aids in better staff scheduling by providing insights into call volume based on time frames or customer service representatives. Notifications enable easy access to client details within your PMS, ensuring that by the end of your greeting, the patient’s chart is available along with all necessary information to assist them effectively. If a customer is not found in your database, you can effortlessly copy their contact details to create a new chart or modify an existing one, ensuring a seamless experience for both your team and your clients. This capability not only streamlines operations but also enhances overall efficiency in managing client interactions.

Description

Enhance customer loyalty by providing an intuitive interface that streamlines the processes of booking, reviewing, and communicating with your clients. Allow your clients to engage with your business around the clock, enabling them to verify details, schedule appointments, or reach out to you from any device at their convenience. Deliver a service that is so convenient that it encourages repeat business whenever they require your services again. Ensure your operations are available at all times and from any device, leading to increased bookings from clients at any hour. Reach out to the TopVet support team whenever needed to optimize your online business presence. Leverage feedback from your clients to attract new customers and elevate your online business profile. This continuous accessibility not only fosters customer satisfaction but also strengthens your relationship with them, encouraging loyalty and repeat patronage.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CX
AVImark
Cornerstone Software
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center

Integrations

3CX
AVImark
Cornerstone Software
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FetchIt

Founded

2017

Country

United States

Website

www.fetchitdata.com

Vendor Details

Company Name

TopVet

Founded

2015

Country

United Kingdom

Website

topvet.net

Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Product Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Alternatives

Alternatives

ePet Reviews

ePet

Patterson Veterinary
Hippo Manager Reviews

Hippo Manager

Hippo Manager Software
IntraVet Reviews

IntraVet

Patterson Veterinary