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Description
Fetchit is an intuitive software designed to instantly retrieve client information when a call comes in. It integrates smoothly with your Practice Management Software (PMS) and phone systems to display a patient’s detailed chart the moment the phone rings. By utilizing this solution, you can save valuable time, enhance customer service, and cultivate lasting relationships that encourage repeat business! On average, users can save 37 seconds per call with immediate access to charts. The software also allows for effortless updates or creation of customer information during calls. Furthermore, it aids in better staff scheduling by providing insights into call volume based on time frames or customer service representatives. Notifications enable easy access to client details within your PMS, ensuring that by the end of your greeting, the patient’s chart is available along with all necessary information to assist them effectively. If a customer is not found in your database, you can effortlessly copy their contact details to create a new chart or modify an existing one, ensuring a seamless experience for both your team and your clients. This capability not only streamlines operations but also enhances overall efficiency in managing client interactions.
Description
Introducing Merlin, a leading veterinary technology solution tailored for your practice. This practice management system serves as the central hub for your operations, offering unparalleled connectivity, enhanced accessibility, and greater flexibility while streamlining your team's efficiency. It encompasses all the essential features expected from a veterinary management system, combined with secure, cloud-based technology that allows your staff to work in a manner that best suits both your practice and its clients. Always prioritizing patient health, Merlin seamlessly integrates with an extensive array of tools, ranging from diagnostic equipment to wellness healthcare plans. Additionally, its owner engagement features are designed to enhance loyalty, retention, and compliance by fostering a stronger bond with your clients. The pricing tools within Merlin are both versatile and user-friendly, helping to avoid inaccuracies and lost charges that can adversely affect your business performance. Ultimately, Merlin not only supports your practice’s daily operations but also contributes to building long-lasting relationships with pet owners.
API Access
Has API
API Access
Has API
Integrations
3CX
AVImark
Cornerstone Software
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center
Integrations
3CX
AVImark
Cornerstone Software
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FetchIt
Founded
2017
Country
United States
Website
www.fetchitdata.com
Vendor Details
Company Name
AmerisourceBergen
Founded
1985
Country
United States
Website
www.mwiah.co.uk/enterprise-solutions
Product Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans
Product Features
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans