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Description
Fetch My Guest caters to the Independent Vacation Rental Professionals, recognizing the everyday hurdles of managing a thriving vacation rental enterprise. We understand that travelers prefer to engage directly with hosts to ensure a memorable and successful vacation rental experience. To facilitate this, we emphasize the importance of direct communication with hosts, which should not be mediated by property management systems or online travel agencies (OTAs). Our unique, member-driven marketplace provides travelers with ample opportunities to contact hosts directly, ensuring they secure the best rates on vacation rentals across leisure destinations in North America. Supported by the award-winning Fetch My Guest platform, vacation rental managers can collaborate with any advertising source or OTA that enhances their business, whether they are large listing sites, social media initiatives, or connections from our member network. This approach not only fosters better relationships between travelers and hosts but also empowers property owners to thrive in a competitive market.
Description
The CRM capabilities of Virtual Resort Manager enhance customer loyalty while positively impacting your financial performance. By ensuring users receive timely updates, the system keeps them better informed and engaged. It offers customizable access levels for Guests, Owners, and Travel Agents, which enhances user experience. Work orders can be created and sent directly to the assigned vendor via email, streamlining communication. Additionally, management charges can be linked to these work orders and allocated to the management company efficiently. The system meticulously logs and monitors employee activities in crucial areas, facilitating the identification of specific actions and providing an extra layer of fraud protection. Furthermore, the purchasing process is optimized through an automated system that boosts operational efficiency. Our trust accounting features are not only accurate but also user-friendly and highly automated. Integration with Bluetent’s Rezfusion Boost allows seamless connections with platforms such as Vrbo, Airbnb, Booking.com, and Google Travel. Moreover, VRM collaborates with The Vacation Bridge to keep various channel partners updated, including Tripadvisor/FlipKey, Inntopia, Resorts, and Lodges, thereby enhancing overall service delivery. This comprehensive approach ensures that both customer needs are met and operational processes are significantly improved.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fetch My Guest
Founded
2013
Country
United States
Website
www.fetchmyguest.com
Vendor Details
Company Name
Virtual Resort Manager
Website
www.vrmgr.com
Product Features
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
Yes
