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Description
Fetch My Guest caters to the Independent Vacation Rental Professionals, recognizing the everyday hurdles of managing a thriving vacation rental enterprise. We understand that travelers prefer to engage directly with hosts to ensure a memorable and successful vacation rental experience. To facilitate this, we emphasize the importance of direct communication with hosts, which should not be mediated by property management systems or online travel agencies (OTAs). Our unique, member-driven marketplace provides travelers with ample opportunities to contact hosts directly, ensuring they secure the best rates on vacation rentals across leisure destinations in North America. Supported by the award-winning Fetch My Guest platform, vacation rental managers can collaborate with any advertising source or OTA that enhances their business, whether they are large listing sites, social media initiatives, or connections from our member network. This approach not only fosters better relationships between travelers and hosts but also empowers property owners to thrive in a competitive market.
Description
Smily serves as an all-encompassing platform for managing vacation rentals, tailored to simplify workflows for property owners and managers alike. The software includes a Channel Manager that boosts exposure while minimizing the risk of overbookings, a customizable Direct Booking Website to enhance the efficiency of direct bookings, and a Property Management System (PMS) that consolidates all relevant property information. Moreover, Smily features a Unified Inbox that allows for streamlined management of guest communications, promoting effective and orderly interactions. Together, these tools are designed to optimize booking processes, elevate guest satisfaction, and significantly enhance the operational productivity of vacation rental enterprises. By integrating these functionalities, Smily aims to provide a seamless experience for both property managers and their guests.
API Access
Has API
No
API Access
Has API
No
Integrations
Breezeway
Yes
Airbnb
No
Beyond
No
Cognito Forms
No
Duve
No
Enso Connect
No
Fetch My Guest
No
Gmail
No
Google Drive
No
Insightly
No
Integrations
Breezeway
Yes
Airbnb
Yes
Beyond
Yes
Cognito Forms
Yes
Duve
Yes
Enso Connect
Yes
Fetch My Guest
Yes
Gmail
Yes
Google Drive
Yes
Insightly
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€285 per property per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fetch My Guest
Founded
2013
Country
United States
Website
www.fetchmyguest.com
Vendor Details
Company Name
Smily
Founded
2010
Country
France
Website
www.smily.com
Product Features
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes
Product Features
Channel Management
Campaign Management
No
Channel Analytics
No
Incentive Management
No
Inventory Control
No
Lead Management
No
Opportunity Management
No
Order Management
No
Partner Management
No
Product Management
No
Reseller Management
No
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
No
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes
