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Description
Fetch My Guest caters to the Independent Vacation Rental Professionals, recognizing the everyday hurdles of managing a thriving vacation rental enterprise. We understand that travelers prefer to engage directly with hosts to ensure a memorable and successful vacation rental experience. To facilitate this, we emphasize the importance of direct communication with hosts, which should not be mediated by property management systems or online travel agencies (OTAs). Our unique, member-driven marketplace provides travelers with ample opportunities to contact hosts directly, ensuring they secure the best rates on vacation rentals across leisure destinations in North America. Supported by the award-winning Fetch My Guest platform, vacation rental managers can collaborate with any advertising source or OTA that enhances their business, whether they are large listing sites, social media initiatives, or connections from our member network. This approach not only fosters better relationships between travelers and hosts but also empowers property owners to thrive in a competitive market.
Description
An extensive work order management system is in place to monitor the lifecycle of work orders through various phases such as reported, in progress, completed, billed, and archived. This system seamlessly connects with owner statements, the checks payable system, and the general ledger, ensuring efficient task completion. Additionally, the Resort Management System (RMS) serves as a comprehensive software solution for managing short-term vacation rentals. This robust, web-based platform effectively oversees the operations of your vacation rental business, featuring real-time online reservation booking, website integration, collaborative partnerships with platforms like HomeAway and TripAdvisor through FlipKey, trust accounting for rentals, accounting for owner units, and work order maintenance tracking and billing. Furthermore, it offers management for guest services, unlimited email correspondence with guests, integrated credit card processing, travel insurance options, and a plethora of other features designed to enhance the rental experience and streamline operations. Ultimately, RMS is designed to empower property managers, ensuring they can efficiently meet the needs of both owners and guests alike.
API Access
Has API
No
API Access
Has API
No
Integrations
Breezeway
No
Smily
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fetch My Guest
Founded
2013
Country
United States
Website
www.fetchmyguest.com
Vendor Details
Company Name
Advanced Management Systems
Founded
1984
Country
United States
Website
www.vacationrentalsoftware.com/software/overview
Product Features
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
Yes
Vacation Rental
Contact Management
No
Fee / Commission Management
Yes
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes
