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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Easily add, import, and manage customer reviews, photos, and videos while moderating content seamlessly. Integrate reviews from platforms like Facebook and Google alongside your own to enhance your website's credibility. You have the option to approve or reject customer-submitted content before it appears on your site, ensuring quality control. Responding to both positive and negative reviews demonstrates that your store values customer feedback. Additionally, you can correct any typos or grammatical errors to uphold your brand's reputation. Encourage customers to share photos and videos with their reviews, adding to the social proof of your products. Fera offers third-party verification of real buyers, which boosts trust in your reviews among potential customers. By utilizing Fera’s extensive documentation and code examples, you can create an enriched experience for your users. Moreover, safeguarding your website while protecting customer information is essential for maintaining a trustworthy online presence.

Description

Enhancing your Google search ranking is within reach, and as a result, you will draw in more committed customers while establishing a formidable online presence. When a customer makes a purchase or utilizes your services, TrustMate reaches out to them through email or SMS to request a review. The customer can easily craft a persuasive review thanks to an innovative “point and clicks” hint system, which also allows them to attach a photo. Upon completing the review, they are directed to a thank you page that encourages them to continue browsing your offerings. This seamless process instills confidence in customers who see reviews on your site, reducing their need to seek opinions elsewhere. With your improved search engine ranking, future potential buyers are more inclined to visit your website. You can even send a test email invitation and try adding a review using the clickable hints yourself to witness the simplicity of the process. Not only does this foster customer engagement, but it also ensures that reviews originated from your customers enhance your unique content, solidifying their trust in your store without the need to explore external reviews. This cycle of generating positive feedback creates a powerful loop that benefits both your business and your customers.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Google Shopping Yes 
Magento Yes 
Shopify Yes 
AfterShip Yes 
AliExpress Yes 
Axis LMS Yes 
Base.com No 
Contlo Yes 
Google Yes 
Microsoft Excel Yes 
PageFly Yes 
PrestaShop No 
Replo Yes 
Ruby Yes 
ShipBob Yes 
WooCommerce No 
Yoast SEO Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Facebook Yes 
Google Shopping Yes 
Magento Yes 
Shopify Yes 
AfterShip No 
AliExpress No 
Axis LMS No 
Base.com Yes 
Contlo No 
Google No 
Microsoft Excel No 
PageFly No 
PrestaShop Yes 
Replo No 
Ruby No 
ShipBob No 
WooCommerce Yes 
Yoast SEO No 
Zapier No 
Zendesk No 

Pricing Details

$7 per month
Free Trial No 
Free Version Yes 

Pricing Details

$6 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fera

Founded

2017

Country

Canada

Website

www.fera.ai/

Vendor Details

Company Name

TrustMate

Country

Poland

Website

en.trustmate.io

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives

LocalReviews Reviews

LocalReviews

OneLocal