Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Easily add, import, and manage customer reviews, photos, and videos while moderating content seamlessly. Integrate reviews from platforms like Facebook and Google alongside your own to enhance your website's credibility. You have the option to approve or reject customer-submitted content before it appears on your site, ensuring quality control. Responding to both positive and negative reviews demonstrates that your store values customer feedback. Additionally, you can correct any typos or grammatical errors to uphold your brand's reputation. Encourage customers to share photos and videos with their reviews, adding to the social proof of your products. Fera offers third-party verification of real buyers, which boosts trust in your reviews among potential customers. By utilizing Fera’s extensive documentation and code examples, you can create an enriched experience for your users. Moreover, safeguarding your website while protecting customer information is essential for maintaining a trustworthy online presence.
Description
Customer reviews and feedback play a crucial role in shaping your business and significantly influence the choices made by potential clients. Real Review Response offers a solution to enhance your review quantity while ensuring every review is met with exceptional customer service, effective re-marketing, and optimized SEO strategies. This online reputation management platform is designed to build trust, enhance credibility, and foster growth by facilitating authentic connections with customers, leveraging automation, and enlisting the help of skilled writers and creatives. Users can seamlessly enter emails into the system, or, in many instances, we can integrate with your existing systems to facilitate email communication with your customers. Our talented writers diligently craft responses to each review, emphasizing excellent customer service while promoting additional products and services through strategic SEO practices. The platform is equipped with API connections to leading review sites, allowing for seamless data integration into R3. Once integrated, our carefully selected and trained writers create thoughtful responses that convey empathy, incorporate relevant keywords for SEO enhancement, and identify chances for additional service promotion, ultimately enriching the customer experience. By prioritizing these connections, businesses can not only manage their online reputation but also cultivate a loyal customer base that feels valued and heard.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
AfterShip
Yes
AliExpress
Yes
Axis LMS
Yes
BigCommerce
Yes
Etsy
Yes
Google
Yes
Google Shopping
Yes
Gorgias
Yes
JSON
Yes
Microsoft Excel
Yes
Integrations
AfterShip
No
AliExpress
No
Axis LMS
No
BigCommerce
No
Etsy
No
Google
No
Google Shopping
No
Gorgias
No
JSON
No
Microsoft Excel
No
Pricing Details
$7 per month
Free Trial
No
Free Version
Yes
Pricing Details
$4.99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fera
Founded
2017
Country
Canada
Website
www.fera.ai/
Vendor Details
Company Name
Real Review Response
Website
realreviewresponse.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No