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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

Easily add, import, and manage customer reviews, photos, and videos while moderating content seamlessly. Integrate reviews from platforms like Facebook and Google alongside your own to enhance your website's credibility. You have the option to approve or reject customer-submitted content before it appears on your site, ensuring quality control. Responding to both positive and negative reviews demonstrates that your store values customer feedback. Additionally, you can correct any typos or grammatical errors to uphold your brand's reputation. Encourage customers to share photos and videos with their reviews, adding to the social proof of your products. Fera offers third-party verification of real buyers, which boosts trust in your reviews among potential customers. By utilizing Fera’s extensive documentation and code examples, you can create an enriched experience for your users. Moreover, safeguarding your website while protecting customer information is essential for maintaining a trustworthy online presence.

Description

To build trust and drive conversions, capture high-impact customer reviews. Display customer photos and videos in media galleries that highlight your customer base and differentiate your brand. To increase customer intimacy and improve marketing performance, collect valuable first-party customer data. Automatic data sync from Okendo will fuel your marketing engine in Klaviyo. You can capture rich and compelling customer content such as reviews, ratings, profiles, photos and videos, as well questions, answers, and comments. Displays that are beautiful and customizable for displaying your customer community at key locations throughout your store. You have a variety of tools and controls that will help you manage your customer group.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Klaviyo Yes 
Replo Yes 
ShipBob Yes 
Shopify Yes 
AfterSell No 
AliExpress Yes 
Axis LMS Yes 
Boost Commerce No 
Gorgias Yes 
Instagram No 
Omnisend Yes 
Postscript No 
Rise.ai No 
Slack Yes 
Smartrr No 
Smile.io Yes 
Trustpilot Yes 
UpCart No 
Visually No 
Zapier Yes 

Integrations

Klaviyo Yes 
Replo Yes 
ShipBob Yes 
Shopify Yes 
AfterSell Yes 
AliExpress No 
Axis LMS No 
Boost Commerce Yes 
Gorgias No 
Instagram Yes 
Omnisend No 
Postscript Yes 
Rise.ai Yes 
Slack No 
Smartrr Yes 
Smile.io No 
Trustpilot No 
UpCart Yes 
Visually Yes 
Zapier No 

Pricing Details

$7 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fera

Founded

2017

Country

Canada

Website

www.fera.ai/

Vendor Details

Company Name

Okendo

Founded

2016

Country

Australia

Website

www.okendo.io

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives