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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Easily add, import, and manage customer reviews, photos, and videos while moderating content seamlessly. Integrate reviews from platforms like Facebook and Google alongside your own to enhance your website's credibility. You have the option to approve or reject customer-submitted content before it appears on your site, ensuring quality control. Responding to both positive and negative reviews demonstrates that your store values customer feedback. Additionally, you can correct any typos or grammatical errors to uphold your brand's reputation. Encourage customers to share photos and videos with their reviews, adding to the social proof of your products. Fera offers third-party verification of real buyers, which boosts trust in your reviews among potential customers. By utilizing Fera’s extensive documentation and code examples, you can create an enriched experience for your users. Moreover, safeguarding your website while protecting customer information is essential for maintaining a trustworthy online presence.

Description

Customer feedback plays a crucial role in shaping your online image. Sadly, many individuals who feel compelled to share their experiences often do so in a negative light. With the HOTH STARS Reputation Management Software, you have the power to increase the number of positive reviews across any platform you select while also addressing any negative feedback discreetly. A simple code snippet allows you to gather reviews from various sources, such as your email signature, thank you pages, or directly from your mailing list. Customers who rate you with 4 or 5 stars will be encouraged to leave a review on your preferred site, while those who give you 1-3 stars and share their dissatisfaction will be directed to contact you privately—affording you the opportunity to resolve their concerns. Our user-friendly dashboards enable you to manage your campaigns effectively. Additionally, whether it's crafting blog entries or producing videos, we are equipped to support all your content needs and ensure your brand shines online.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AliExpress Yes 
Contlo Yes 
Convertway by Unicommerce Yes 
Facebook Yes 
Google Shopping Yes 
JSON Yes 
Klaviyo Yes 
MESA Yes 
Microsoft Excel Yes 
Novel Yes 
Replo Yes 
Ruby Yes 
ShipBob Yes 
Shopify Yes 
Slack Yes 
Smile.io Yes 
Trustpilot Yes 
Wix Yes 
Zapier Yes 
Zendesk Yes 

Integrations

AliExpress No 
Contlo No 
Convertway by Unicommerce No 
Facebook No 
Google Shopping No 
JSON No 
Klaviyo No 
MESA No 
Microsoft Excel No 
Novel No 
Replo No 
Ruby No 
ShipBob No 
Shopify No 
Slack No 
Smile.io No 
Trustpilot No 
Wix No 
Zapier No 
Zendesk No 

Pricing Details

$7 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fera

Founded

2017

Country

Canada

Website

www.fera.ai/

Vendor Details

Company Name

The HOTH

Country

United States

Website

www.thehoth.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives