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Average Ratings 4 Ratings

Total
ease
features
design
support

Description

The team at Makeplan has created the Fenice CAD module, designed to enhance the architectural survey process for field operators by enabling them to capture all angles and slopes of a room in just one session, utilizing a method that divides spaces into triangular sections. By employing the disto, users can measure distances between corner points and relay these measurements to the system, which updates in real-time, effectively reducing the need for back-office tasks. Fenice CAD streamlines the architectural survey into four straightforward steps, allowing users to survey an entire building in mere minutes per room, thus facilitating the rapid completion of comprehensive architectural assessments. This innovative software empowers a single operator to conduct the entire survey of a room in an average of 10 minutes, although the exact time may vary based on the room's structure, complexity, and specific angles, ultimately enhancing efficiency in architectural documentation. The introduction of this module signifies a significant advancement in the surveying field, making it easier and quicker for professionals to gather necessary data.

Description

SuccessGuardian is an AI-powered Customer Success Platform (CSP) designed for growing SaaS businesses to scale their customer success efforts efficiently. Launched in 2023 and based in India, it offers an end-to-end solution tailored for Customer Success Managers (CSMs), success leaders, and revenue teams. The platform provides a unified 360° view of each customer by integrating data from multiple sources such as CRMs, support tools, and billing systems. This centralization enables teams to calculate dynamic health scores, track risks, and uncover upsell or renewal opportunities. SuccessGuardian also offers AI-driven survey tools for customer feedback and sentiment analysis, which help improve satisfaction and loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Chargebee No 
Freshdesk No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Jira No 
Metabase No 
Mixpanel No 
QuickBooks Accountants No 
Rocketlane No 
Salesforce No 
Slack No 
Snowflake No 
Stripe No 
Zendesk No 
Zoho Billing No 

Integrations

Chargebee Yes 
Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Jira Yes 
Metabase Yes 
Mixpanel Yes 
QuickBooks Accountants Yes 
Rocketlane Yes 
Salesforce Yes 
Slack Yes 
Snowflake Yes 
Stripe Yes 
Zendesk Yes 
Zoho Billing Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50/month/user
Pricing is dynamic.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Makeplan

Founded

2008

Country

Italy

Website

www.makeplan.it/about/rilievo-architettonico/fenice-per-larchitettura/

Vendor Details

Company Name

SuccessGuardian

Founded

2023

Country

India

Website

www.successguardian.in

Product Features

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties Yes 
Room Scheduling No 
Schools Yes 
Space Planning Yes 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

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