Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers expect seamless and efficient digital journeys. Financial firms must validate and collect client information in order to meet their regulatory compliance requirements. Fenergo simplifies the complicated by digitally sourcing client information from our API ecosystem or reusing data already collected. We create digital experiences that delight clients while keeping costs low. Our community-led regulatory policy ensures compliance by design. Fenergo transforms the way Commercial, Business and Retail banks manage customer journeys across the entire customer lifecycle. It allows banks to provide a modern, digital experience for customers via any channel they choose. Banks can digitally transform their back-office operations to provide customers with a better, more efficient, and more enjoyable customer experience at every stage of their customer lifecycle.
Description
Efficiently manage service tasks, keep clients informed, generate proofs, facilitate online payments, and much more. Begin by launching a new job and inputting the necessary information, which will seamlessly integrate across different job phases. Save your attempts and service specifics, while selecting which events you wish to communicate with the client. The details of the job and services will be reflected in the template you choose. After reviewing or making edits, you can print and sign the documentation. Monitor your services from initiation to completion, entering data only once to save time as information automatically flows through each service's lifecycle. You can also send email alerts or invite clients to create a free account, enabling them to enter services, upload documents, and check their status without needing to contact you. Streamline your payment process by enabling clients to pay directly from the invoice online, reducing the time and effort required for payment collection. Enhance transparency by incorporating GPS data into your serves, as many clients are now requesting this information, and it is a requirement in certain court cases. This efficient system will ultimately lead to improved client satisfaction and a more organized workflow.
API Access
Has API
No
API Access
Has API
No
Integrations
AWeber
No
Asana
No
Box
No
Dropbox
No
Gmail
No
Google Docs
No
Google Drive
No
Mailgun
No
Microsoft 365
No
Microsoft Excel
No
Integrations
AWeber
Yes
Asana
Yes
Box
Yes
Dropbox
Yes
Gmail
Yes
Google Docs
Yes
Google Drive
Yes
Mailgun
Yes
Microsoft 365
Yes
Microsoft Excel
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fenergo
Founded
2009
Country
Ireland
Website
www.fenergo.com
Vendor Details
Company Name
ServeManager
Founded
2010
Country
United States
Website
www.servemanager.com
Product Features
AML
Behavioral Analytics
No
Case Management
No
Compliance Reporting
No
Identity Verification
No
Investigation Management
No
PEP Screening
Yes
Risk Assessment
Yes
SARs
No
Transaction Monitoring
No
Watch List
No