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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Feelingstream offers immediate customer insights that enable your business to enhance efficiency, increase revenue, and foster customer loyalty. Your data remains secure on-premise, ensuring confidentiality. It provides a comprehensive view of customer interactions across various channels, including phone calls, emails, chatbots, and surveys. This transparency allows you to understand your customer engagements and identify key areas for impactful improvements. With this valuable insight, you can refine your approach to customer service, sales strategies, and product innovation. Additionally, you'll uncover which minor adjustments yield the greatest returns and where fresh, innovative ideas are needed. Implementing strategic changes empowers you to deliver precisely what your customers desire. Satisfied customers will not only return but also spread the word about your business, creating a beneficial cycle of growth and visibility. Ultimately, this synergy leads to a thriving enterprise that continually adapts to meet customer needs.

Description

CUX in nutshell: ✔ User Behavior Analysis ✔ Experience Metrics ✔ Goal-Oriented Analysis ✔ Conversion Waterfalls ✔ Entire Visits Recording ✔ Heatmaps ✔ Pre-analysis & Alerts ✔ Auto-capture Events ✔ Retroactive Analysis ✔ 100% GDPR-compliant ✔ Data stored in EOG ✔ SSL secured

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Genesys Cloud CX
Google Analytics
Google Analytics 360
Google Cloud Platform
Google Tag Manager
SAP Analytics Cloud
SAP Cloud Platform
Telia ACE
Tilde Machine Translation
Wildix

Integrations

Amazon Web Services (AWS)
Genesys Cloud CX
Google Analytics
Google Analytics 360
Google Cloud Platform
Google Tag Manager
SAP Analytics Cloud
SAP Cloud Platform
Telia ACE
Tilde Machine Translation
Wildix

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€79 per month
CUX offers 2 pricing models: Business (starting at €79/month) and Enterprise (with custom quote).

CUX offers also a free trial – no expiration date and no credit card required.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Feelingstream

Founded

2015

Country

Estonia

Website

www.feelingstream.com

Vendor Details

Company Name

cux.io

Founded

2019

Country

Wroclaw, Poland

Website

cux.io

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

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