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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

Authentic individuals. Genuine feedback. Valuable perspectives. Eliminate uncertainty in enhancing your business and creating a superior customer journey. Feefo equips you with the necessary tools and insights to foster relationships, elevate your brand image, and make well-informed choices for the future. By providing access to advanced technology and comprehensive support, we enable you to engage directly with your clients, yield impressive outcomes, and gain a precise understanding of your business landscape. Our dedicated team consists of innovators, creative thinkers, and industry professionals who are passionate about being part of something extraordinary. We hold our values in high regard, ensuring no aggressive sales tactics or hidden agendas; our sole aim is to leverage our knowledge to assist businesses of all sizes in building trustworthy connections with their customers, enhancing experiences, and achieving their goals. Behind the technology, there are real people committed to supporting you throughout your journey, ensuring that you never feel alone in your pursuit of success. With Feefo, you're not just accessing a service; you're joining a community dedicated to your growth and prosperity.

Description

Reviewing your business allows you to see it through the eyes of potential customers. They will show you where your business is losing market share and how it compares to the competition. ReviewTrackers is dedicated to creating simple, useful technology that bridges between the customer and the brand. Our software helps businesses understand their customers better, build trust and uncover the insights that will help them grow their business.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stackreaction Yes 
Zapier Yes 
Adview No 
BetterCommerce Yes 
BigCommerce Yes 
Bookster Yes 
Digitail No 
Epos Now Yes 
Facebook No 
Hootsuite No 
Kapiche No 
Kleene Yes 
Magento Yes 
OpenCart Yes 
Ow.ly No 
Shapo Yes 
WooCommerce Yes 
Wufoo Yes 
Yieldify Yes 
tradeit Yes 

Integrations

Stackreaction Yes 
Zapier Yes 
Adview Yes 
BetterCommerce No 
BigCommerce No 
Bookster No 
Digitail Yes 
Epos Now No 
Facebook Yes 
Hootsuite Yes 
Kapiche Yes 
Kleene No 
Magento No 
OpenCart No 
Ow.ly Yes 
Shapo No 
WooCommerce No 
Wufoo No 
Yieldify No 
tradeit No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$69/location
Lite: $69/Per location
Starter Package: $89/Per location
Essential: $119/Per location
Platinum: $119/Per location - 10 locations minimum
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Feefo

Founded

2010

Country

United Kingdom

Website

www.feefo.com

Vendor Details

Company Name

ReviewTrackers

Founded

2012

Country

United States

Website

reviewtrackers.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content Yes 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification No 
Review Request No 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis Yes 

Public Relations

Article Author Database No 
Auto-Update Media Lists No 
Campaign Management No 
Clippings Management No 
Communications Calendar No 
Contact Management No 
Digital Asset Management No 
Direct Mail Management No 
Email Distribution No 
Press Monitoring No 
Press Release Builder No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management Yes 
Content Management Yes 
Conversion Tracking No 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling No 

Alternatives

Alternatives