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Description

Authentic individuals. Genuine feedback. Valuable perspectives. Eliminate uncertainty in enhancing your business and creating a superior customer journey. Feefo equips you with the necessary tools and insights to foster relationships, elevate your brand image, and make well-informed choices for the future. By providing access to advanced technology and comprehensive support, we enable you to engage directly with your clients, yield impressive outcomes, and gain a precise understanding of your business landscape. Our dedicated team consists of innovators, creative thinkers, and industry professionals who are passionate about being part of something extraordinary. We hold our values in high regard, ensuring no aggressive sales tactics or hidden agendas; our sole aim is to leverage our knowledge to assist businesses of all sizes in building trustworthy connections with their customers, enhancing experiences, and achieving their goals. Behind the technology, there are real people committed to supporting you throughout your journey, ensuring that you never feel alone in your pursuit of success. With Feefo, you're not just accessing a service; you're joining a community dedicated to your growth and prosperity.

Description

We are convinced that outstanding businesses thrive due to exceptional individuals. To achieve greatness as a business, it is essential to foster improved outcomes through a cohesive workforce. Our approach harmonizes the distinct needs of employees with the objectives of employers to cultivate and maintain an engaged team. We truly believe that remarkable businesses are driven by remarkable people, and attaining success requires a focus on enhancing results with a unified workforce. PulseHRM stands out as the ideal People Operations Platform tailored for startups, medium-sized businesses, and large organizations—spanning from 10 to 5,000 employees—across various industries and every state in the country. A truly gratifying experience for us occurs when our partners have no questions or concerns. We recognize that achieving this can sometimes be challenging, which is why our extensive knowledge base and self-help resources are specifically designed to optimize your journey with PulseHRM, ensuring you derive maximum benefit from the platform.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aurora Commerce Yes 
Chattermill Yes 
Dovetail Yes 
Epos Now Yes 
Kleene Yes 
Magento Yes 
OpenCart Yes 
Policyflow Yes 
Pure360 Yes 
Shapo Yes 
Shopify Yes 
Stackreaction Yes 
TRIBUS Yes 
Upzelo Yes 
WooCommerce Yes 
WordPress Yes 
Workbooks Web Insights Yes 
Wufoo Yes 
Yieldify Yes 
Zapier Yes 

Integrations

Aurora Commerce No 
Chattermill No 
Dovetail No 
Epos Now No 
Kleene No 
Magento No 
OpenCart No 
Policyflow No 
Pure360 No 
Shapo No 
Shopify No 
Stackreaction No 
TRIBUS No 
Upzelo No 
WooCommerce No 
WordPress No 
Workbooks Web Insights No 
Wufoo No 
Yieldify No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Feefo

Founded

2010

Country

United Kingdom

Website

www.feefo.com

Vendor Details

Company Name

PulseHRM

Founded

2014

Country

India

Website

pulsehrm.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content Yes 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification No 
Review Request No 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking Yes 
Attendance Management Yes 
Benefits Management No 
Career Development Planning No 
Compensation Management Yes 
Compliance Management Yes 
Employee Database Yes 
Employee Lifecycle Management No 
Onboarding Yes 
Payroll Management Yes 
Performance Management Yes 
Recruiting Management No 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management Yes 
Timesheets Yes 
Training Management No 

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