Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Authentic individuals. Genuine feedback. Valuable perspectives. Eliminate uncertainty in enhancing your business and creating a superior customer journey. Feefo equips you with the necessary tools and insights to foster relationships, elevate your brand image, and make well-informed choices for the future. By providing access to advanced technology and comprehensive support, we enable you to engage directly with your clients, yield impressive outcomes, and gain a precise understanding of your business landscape. Our dedicated team consists of innovators, creative thinkers, and industry professionals who are passionate about being part of something extraordinary. We hold our values in high regard, ensuring no aggressive sales tactics or hidden agendas; our sole aim is to leverage our knowledge to assist businesses of all sizes in building trustworthy connections with their customers, enhancing experiences, and achieving their goals. Behind the technology, there are real people committed to supporting you throughout your journey, ensuring that you never feel alone in your pursuit of success. With Feefo, you're not just accessing a service; you're joining a community dedicated to your growth and prosperity.
Description
Connect with your customers at no cost through Google. By utilizing a Google Business Profile (previously known as Google My Business), you gain access to much more than just a standard business listing. This complimentary profile enables seamless interaction with customers on both Google Search and Maps, enhancing your visibility. You have the opportunity to showcase your business's distinctiveness by uploading photos and sharing special offers, which can entice potential customers to choose your services repeatedly. Your audience is eager to reach out, whether it’s through phone calls, messaging, or posting reviews. With an expansion in transaction options, your potential to increase sales has never been greater. You can monitor various interactions such as clicks, calls, bookings, and follows, allowing you to understand customer engagement with your profile. Furthermore, managing these connections in a single, convenient location simplifies the process of tracking your business's performance on Google.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Shapo
Yes
Shopify
Yes
WordPress
Yes
Birdeye
No
Buythefans
No
Calendly
No
CloudPano
No
Index
No
Magento
Yes
Popmenu
No
Integrations
Shapo
Yes
Shopify
Yes
WordPress
Yes
Birdeye
Yes
Buythefans
Yes
Calendly
Yes
CloudPano
Yes
Index
Yes
Magento
No
Popmenu
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Feefo
Founded
2010
Country
United Kingdom
Website
www.feefo.com
Vendor Details
Company Name
Founded
1998
Country
United States
Website
www.google.com/business/
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
Yes
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
Yes
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Reputation Management
Campaign Management
Yes
Gamification
Yes
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
No
Review Request
No
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
No
Live Chat
No
NAP Management (Name/Address/Phone)
Yes
Online Listings Management
Yes
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
Yes
Website Management
No