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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Feedyou is an innovative platform that leverages conversational and generative AI technology, allowing businesses to design, launch, and oversee AI-driven virtual assistants such as text chatbots, voicebots, emailbots, and comprehensive AI knowledge repositories. This platform effectively streamlines repetitive communication and support tasks across a variety of channels, including websites, mobile applications, telephone systems, messaging services, and internal infrastructures, thereby enhancing user engagement, accelerating response times, and boosting overall operational efficiency. Users can easily develop and tailor their assistants without any programming knowledge and benefit from its multilingual natural language understanding capabilities. Furthermore, Feedyou seamlessly integrates with various systems like CRMs, ERPs, ATS, helpdesk solutions, and e-commerce platforms, facilitating personalized interactions while automating responses to frequently asked questions, handling customer service requests, managing HR and back-office functions, and providing support for e-commerce inquiries and internal IT helpdesk issues. The versatility of Feedyou’s AI virtual assistants extends to making and receiving phone calls, interpreting caller intent within context, managing multiple interactions simultaneously, and transitioning to live agents whenever necessary, ensuring a smooth user experience. By combining these features, Feedyou empowers organizations to optimize their communication strategies and significantly enhance customer satisfaction.

Description

As artificial intelligence becomes increasingly advanced, its presence in our daily lives is on the rise. What once belonged to the realm of science fiction has seamlessly transitioned into our reality. We now experience the convenience of voice assistants integrated into various devices, including smartphones, vehicles, and home entertainment systems. It was inevitable that businesses would harness these technologies for enhancing customer service. Currently, organizations across diverse sectors such as healthcare, tourism, and finance are transforming their customer service approaches through the implementation of chatbots and voice assistants. Although chatbot technology is progressing rapidly and is widely adopted to boost customer satisfaction while alleviating employees from monotonous tasks, significant challenges still remain. It is crucial for organizations employing voice assistants and chatbot solutions to be aware of these limitations in order to fully leverage their potential. By addressing these challenges, companies can optimize their customer interactions and improve overall service efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€49 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Feedyou

Founded

2017

Country

Czech Republic

Website

feedyou.ai/

Vendor Details

Company Name

Onlim

Founded

2015

Country

Austria

Website

onlim.com/chatbots-und-sprachassistenten-im-kundenservice/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives

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