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Average Ratings 30 Ratings
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Description
Enhancing customer experience and managing your brand's reputation has reached unprecedented simplicity. With your brand's presence sprawling across the internet, Feedgage consolidates and evaluates all customer feedback and reviews in one centralized location, enabling you to transform your brand into a customer favorite. By leveraging Feedgage, you can extract essential insights from online reviews, ultimately strengthening your brand's identity. The platform allows you to thoroughly investigate areas needing improvement in your services and facilitates timely corrective actions. Feedgage aggregates, displays, and interprets customer feedback in one spot, empowering you to elevate your customer experience significantly. All reviews and feedback are systematically gathered and assessed in a single interface, allowing you to observe customer insights, spot trends, and identify recurring complaints or commendations through advanced AI analysis. Furthermore, by selecting your competitors, you can uncover your unique strengths and effectively prioritize your strategies. You will also receive alerts on all your communication platforms about critical issues, ensuring you stay informed and proactive in addressing customer needs. This comprehensive approach allows you to maintain a competitive edge while fostering stronger relationships with your clientele.
Description
Synup gives agencies and multi-location businesses one place to run local marketing, and the way you run it is by talking. Sydekick, Synup's AI agent, takes plain requests and executes them. No hunting through menus, no learning which screen does what.
The range is wide. Say a client changes their hours and Sydekick updates that information on Google, Apple, Bing and every major listing platform. New reviews come in and it drafts responses in that brand's voice. It publishes social posts tailored to each location, runs audits on a business's local presence, and browses the web when it needs information it doesn't have. Need a landing page for a location? It builds one. Need to answer a specific question for a client? It designs a report around that question instead of handing you a canned template.
All of this runs on skills and playbooks. Synup ships a library of ready-made ones, and you can create your own for the workflows only your agency or brand uses. When something has you stuck, the Synup team is a message away.
The agent sits on top of a complete platform. Listings sync comes with indexing verification, so you know updates actually went live. Reputation management, social publishing and rankings are all in there, plus a developer API and an MCP server. And every bit of it can carry your brand instead of ours, fully white-labeled.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
Yes
AgencyAnalytics
No
Airbnb
Yes
Apple Hypervisor
Yes
Google Business Profile
No
Google Cloud Platform
Yes
Medium
Yes
Reddit
Yes
Slack
Yes
X (Twitter)
Yes
Integrations
Facebook
Yes
AgencyAnalytics
Yes
Airbnb
No
Apple Hypervisor
No
Google Business Profile
Yes
Google Cloud Platform
No
Medium
No
Reddit
No
Slack
No
X (Twitter)
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$39.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Feedgage
Country
United States
Website
www.feedgage.com
Vendor Details
Company Name
Synup
Founded
2013
Country
New York
Website
synup.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
Yes
Live Chat
No
NAP Management (Name/Address/Phone)
Yes
Online Listings Management
Yes
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
Yes
Social Media Management
Yes
Store Locator
Yes
Website Management
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
No
White Label
Yes
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
No
Content Management
Yes
Conversion Tracking
No
Customer Targeting
No
Keyword Filtering
No
Multi-Account Management
Yes
Post Scheduling
Yes
Store Locator
Analytics
Yes
Automatic Location Detection
Yes
Directions
Yes
Distance Calculation
No
Event Promotions
Yes
Mapping
No
Product Search Filtering
Yes
Promotions / Coupons
Yes
Search
No
White Label
Yes
