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Description
Enhancing customer experience and managing your brand's reputation has reached unprecedented simplicity. With your brand's presence sprawling across the internet, Feedgage consolidates and evaluates all customer feedback and reviews in one centralized location, enabling you to transform your brand into a customer favorite. By leveraging Feedgage, you can extract essential insights from online reviews, ultimately strengthening your brand's identity. The platform allows you to thoroughly investigate areas needing improvement in your services and facilitates timely corrective actions. Feedgage aggregates, displays, and interprets customer feedback in one spot, empowering you to elevate your customer experience significantly. All reviews and feedback are systematically gathered and assessed in a single interface, allowing you to observe customer insights, spot trends, and identify recurring complaints or commendations through advanced AI analysis. Furthermore, by selecting your competitors, you can uncover your unique strengths and effectively prioritize your strategies. You will also receive alerts on all your communication platforms about critical issues, ensuring you stay informed and proactive in addressing customer needs. This comprehensive approach allows you to maintain a competitive edge while fostering stronger relationships with your clientele.
Description
Rootnet CRM is a comprehensive software solution aimed at enhancing growth and operational efficiency within organizations. Tailored for businesses seeking to reach their full potential, it fosters better relationships among team members and clients while managing resources effectively. With Rootnet Intranet, team members can connect with one another and communicate effortlessly through an intuitive interface. This tool not only strengthens workplace community but also optimizes communication pathways, ultimately driving productivity higher. Additionally, the Service Desk feature provides immediate assistance for IT-related issues and facilitates the management of various service requests. Users can conveniently submit tickets, ensuring that their concerns are promptly addressed by IT professionals. This integrated approach not only resolves issues swiftly but also enhances overall organizational effectiveness.
API Access
Has API
API Access
Has API
Integrations
Airbnb
Apple Hypervisor
Facebook
Google Cloud Platform
Medium
Reddit
Slack
X (Twitter)
Zendesk
Integrations
Airbnb
Apple Hypervisor
Facebook
Google Cloud Platform
Medium
Reddit
Slack
X (Twitter)
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Feedgage
Country
United States
Website
www.feedgage.com
Vendor Details
Company Name
Rootstack
Founded
2010
Country
Panama
Website
rootstack.com/en/solution/crm
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management