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Description
Enhancing customer experience and managing your brand's reputation has reached unprecedented simplicity. With your brand's presence sprawling across the internet, Feedgage consolidates and evaluates all customer feedback and reviews in one centralized location, enabling you to transform your brand into a customer favorite. By leveraging Feedgage, you can extract essential insights from online reviews, ultimately strengthening your brand's identity. The platform allows you to thoroughly investigate areas needing improvement in your services and facilitates timely corrective actions. Feedgage aggregates, displays, and interprets customer feedback in one spot, empowering you to elevate your customer experience significantly. All reviews and feedback are systematically gathered and assessed in a single interface, allowing you to observe customer insights, spot trends, and identify recurring complaints or commendations through advanced AI analysis. Furthermore, by selecting your competitors, you can uncover your unique strengths and effectively prioritize your strategies. You will also receive alerts on all your communication platforms about critical issues, ensuring you stay informed and proactive in addressing customer needs. This comprehensive approach allows you to maintain a competitive edge while fostering stronger relationships with your clientele.
Description
PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories.
Improve your local search visibility with Listings Management:
-Audit and detect brand inconsistencies on various online directories
-Optimize and bulk update your local business listings with accurate information
Streamline your online reputation management:
-Monitor and respond to reviews and ratings across all your locations from various channels with one, convenient platform
-Share and assign review response duties among your team
-Save and quickly apply your favorite replies for frequently asked questions
-Quickly locate unresponded reviews and add private notes to the ones that require more attention
Local social media management tool to post in bulk
-Tailor and share localized content for different channels and communities
-Schedule your posts on Instagram, Facebook, and Google Posts
-Conveniently search and find older posts across different connected social media accounts
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
Yes
Airbnb
Yes
Apple Business Chat
No
Apple Hypervisor
Yes
Apple Maps
No
Bing
No
Google
No
Google Business Messages
No
Google Business Profile
No
Google Cloud Platform
Yes
Integrations
Facebook
Yes
Airbnb
No
Apple Business Chat
Yes
Apple Hypervisor
No
Apple Maps
Yes
Bing
Yes
Google
Yes
Google Business Messages
Yes
Google Business Profile
Yes
Google Cloud Platform
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Feedgage
Country
United States
Website
www.feedgage.com
Vendor Details
Company Name
PinMeTo
Founded
2013
Country
Sweden
Website
pinmeto.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
No
Live Chat
Yes
NAP Management (Name/Address/Phone)
Yes
Online Listings Management
Yes
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
No
Social Media Management
Yes
Store Locator
Yes
Website Management
No
Location Intelligence
Behavioral Analytics
Yes
Data Visualization
Yes
Demographic Data
No
Geocoding
No
Geofencing
No
Location Tracking
Yes
Predictive Analytics
No
Trade Area Analysis
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Store Locator
Analytics
Yes
Automatic Location Detection
Yes
Directions
Yes
Distance Calculation
No
Event Promotions
No
Mapping
Yes
Product Search Filtering
No
Promotions / Coupons
Yes
Search
Yes
White Label
No
