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Description
Enhancing customer experience and managing your brand's reputation has reached unprecedented simplicity. With your brand's presence sprawling across the internet, Feedgage consolidates and evaluates all customer feedback and reviews in one centralized location, enabling you to transform your brand into a customer favorite. By leveraging Feedgage, you can extract essential insights from online reviews, ultimately strengthening your brand's identity. The platform allows you to thoroughly investigate areas needing improvement in your services and facilitates timely corrective actions. Feedgage aggregates, displays, and interprets customer feedback in one spot, empowering you to elevate your customer experience significantly. All reviews and feedback are systematically gathered and assessed in a single interface, allowing you to observe customer insights, spot trends, and identify recurring complaints or commendations through advanced AI analysis. Furthermore, by selecting your competitors, you can uncover your unique strengths and effectively prioritize your strategies. You will also receive alerts on all your communication platforms about critical issues, ensuring you stay informed and proactive in addressing customer needs. This comprehensive approach allows you to maintain a competitive edge while fostering stronger relationships with your clientele.
Description
Companies of all sizes—from single location shops to Fortune 500 international brands—use LocalClarity's platform to enhance local search discovery, improve brand reputations, and engage customers.
Core Offering:
* Review Management
* Local Listings
* Local Social
* Search Insights
* Report Distribution
* Competitor Tracking
Distinctive Capabilities:
* Image Management
* Bulk listing via Spreadsheet
* Review Sentiment & Emotion
* Automation Engine
* Generative AI Responses
* App & Software Reviews
* Language Workflows
* Auto Response
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
Yes
Airbnb
Yes
App Store
No
Apple Hypervisor
Yes
Booking.com
No
Foursquare
No
Google Business Profile
No
Google Cloud Platform
Yes
Google Play
No
Medium
Yes
Integrations
Facebook
Yes
Airbnb
No
App Store
Yes
Apple Hypervisor
No
Booking.com
Yes
Foursquare
Yes
Google Business Profile
Yes
Google Cloud Platform
No
Google Play
Yes
Medium
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$12 per month
$12 per location monthly
Enterprise & Agency pricing available
Enterprise & Agency pricing available
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Feedgage
Country
United States
Website
www.feedgage.com
Vendor Details
Company Name
LocalClarity
Founded
2017
Country
United States
Website
www.localclarity.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
Yes
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
Yes
