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Description
Feedbackview is an innovative platform designed for feedback management that empowers product teams to gather, organize, and respond to user insights through a versatile widget that captures bugs, feature suggestions, and inquiries.
As products become increasingly intricate, grasping user demands is essential. Conventional feedback tools often lack the necessary context, making it challenging for smaller teams to effectively address and manage feedback. We are committed to ensuring that the process of collecting and overseeing feedback is driven by AI, straightforward, context-aware, and promotes collaboration.
With Feedbackview, you gain access to a robust AI-driven feedback management system that enables you to excel in handling customer feedback without the burdensome complexity or expense associated with enterprise-grade solutions. Priced starting at just $49 per month, it is tailored specifically for small to medium-sized teams looking to enhance their feedback processes. Additionally, our platform fosters a collaborative environment, allowing teams to work together seamlessly on customer insights.
Description
Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development.
Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays.
Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates.
Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Asana
No
Azure DevOps Server
No
Basecamp
No
ChatGPT
No
Claude
No
Cursor
No
GitHub
No
Integrately
No
Intercom
No
Jira
No
Integrations
Asana
Yes
Azure DevOps Server
Yes
Basecamp
Yes
ChatGPT
Yes
Claude
Yes
Cursor
Yes
GitHub
Yes
Integrately
Yes
Intercom
Yes
Jira
Yes
Pricing Details
Free
Freemium
Free Trial
Yes
Free Version
No
Pricing Details
$29 per month
Team: $29/month. For growing teams managing feedback more effectively.
Business: $79/month. For scaling teams needing more advanced tools.
Business Plus: $159/month. For enterprise teams requiring extra control and support.
Business: $79/month. For scaling teams needing more advanced tools.
Business Plus: $159/month. For enterprise teams requiring extra control and support.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Feedbackview
Founded
2025
Country
United Kingdom
Website
feedbackview.io
Vendor Details
Company Name
Userback
Founded
2016
Country
Australia
Website
www.userback.io
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Bug Tracking
Backlog Management
Yes
Filtering
Yes
Issue Tracking
Yes
Release Management
No
Task Management
Yes
Ticket Management
Yes
Workflow Management
Yes
Complaint Management
Case Management
No
Complaint Classification
Yes
Corrective Actions (CAPA)
No
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
No
Issue Tracking
Yes
Quality Assurance Management
Yes
Routing
Yes
Self Service Portal
No
Social Media Monitoring
No
Survey Management
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
Yes
Community Feedback Tools
Yes
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
Yes
Video Feedback
Yes
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Customer Success
Account Alerts
No
Account Management
No
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No
Digital Experience Platforms (DXP)
Alerts / Notifications
Yes
Auto-Tagging
Yes
Blogs
No
Calendar
No
Content Modeling
No
Digital Asset Management
No
File Sharing
No
Form Builder
No
Forums / Message Boards
No
Headless CMS
No
Knowledge Base
No
Performance Monitoring
No
Personalization / Segmentation
No
Reporting / Analytics
Yes
Surveys / Polls
Yes
Templates
Yes
User Management / Permissions
Yes
Version Control
No
Wiki
No
Workflow Management
Yes
Feature Management
A/B Testing
No
Entitlement Management
No
Feature Alerts
No
Feature Flag / Toggle
No
Feature Rollout Management
No
KPI Monitoring
No
Kill Switch
No
Multivariate Testing
No
Product Experimentation
No
Whitelist Creation
No
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
No
Project Management
Yes
Recurring Issues
No
Scheduling
No
Task Management
Yes
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
Yes
Milestone Tracking
No
Prioritization
Yes
Product Roadmapping
Yes
Release Management
No
Requirements Management
No
Resource Management
No
Workflow Management
Yes
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
Yes
Optimization Tools
No
Session Recording
Yes
Surveys
Yes
User Experience Analysis
Yes
User Feedback
Yes
Visitor Segmentation
Yes
Usability Testing
A/B Testing
No
Annotations
Yes
Audience Targeting
Yes
Heatmaps
No
Impression Testing
No
Mobile Testing
Yes
Moderated Usability Testing
No
Prototype Testing
No
Quantitative Metrics
No
Remote User Testing
Yes
Reporting / Analytics
Yes
Surveys and Feeback
Yes
Video Recording / Transcription
Yes
UX
Animation
No
For Mobile
Yes
For Websites
Yes
Heatmaps
No
Prototyping
No
Screen Activity Recording
Yes
Unmoderated Testing
Yes
Usability Testing
Yes
User Journeys
Yes
User Research
Yes
