Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation.
Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback.
Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey.
Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.
Description
Certain organizations understand that their success is driven by their employees, fostering an atmosphere that allows individuals to perform at their highest potential. At Glint, we refer to these organizations as people-driven, as they strive to enhance employee happiness and success in the workplace. Glint’s clients align with this vision, frequently engaging with each other to exchange ideas and insights. What sets Glint apart is its unique blend of contemporary people science, groundbreaking technology, and user-friendly design, all aimed at maximizing the potential of their workforce. The Glint platform stands on a robust foundation of organizational science that has been validated through extensive research and firsthand customer experiences. This integration within the platform forges a strong link from measurement to actionable insights, ultimately driving favorable business outcomes. With Glint, you receive insights about human behavior at an extraordinary pace, identifying risks, opportunities, and actionable recommendations in real-time. Utilizing our AI-for-HR™ technology, which incorporates exclusive algorithms and machine learning methods, organizations can save valuable time while gaining quicker access to meaningful insights, ensuring they stay ahead in a competitive landscape. This combination of speed and depth in understanding people dynamics creates a more engaged and effective workforce.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ADP Workforce Now
No
BI Book
Yes
BambooHR
No
Drupal
Yes
Google Tag Manager
Yes
HubSpot CRM
Yes
HubSpot Content Hub
Yes
HubSpot Customer Platform
Yes
HubSpot Service Hub
Yes
Instapage
Yes
Integrations
ADP Workforce Now
Yes
BI Book
No
BambooHR
Yes
Drupal
No
Google Tag Manager
No
HubSpot CRM
No
HubSpot Content Hub
No
HubSpot Customer Platform
No
HubSpot Service Hub
No
Instapage
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Feedbackly
Founded
2012
Country
Finland
Website
www.feedbackly.com
Vendor Details
Company Name
Microsoft
Country
United States
Website
www.glintinc.com
Product Features
360 Degree Feedback
Dashboard
Yes
Feedback / Surveys
Yes
Progress Tracking
Yes
Question Library
Yes
Rater Selection
Yes
Self Service Portal
Yes
Supports External Reviewers
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Journey Mapping Tools
Action Management
Yes
Attribution Modeling
Yes
Behavioral Analytics
Yes
Collaboration
Yes
Customer Profiles
Yes
Data Import / Export
Yes
Predictive Analytics
Yes
Surveys & Feedback
Yes
Templates
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
Yes
Goal Management
No
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
Yes
Experience Management
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
360 Degree Feedback
Dashboard
No
Feedback / Surveys
No
Progress Tracking
No
Question Library
No
Rater Selection
No
Self Service Portal
No
Supports External Reviewers
No
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
Yes
Performance Management
Yes
Pulse Surveys
No