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Description

The customers who express dissatisfaction often provide the most valuable insights for your business growth. We take on the rigorous task of pinpointing trends and highlighting critical areas that require your focus, allowing you to dedicate your efforts towards enhancing your operations. By assessing how your product, service, and overall customer experience align with, fall short of, or surpass expectations, you can effectively mitigate customer dissatisfaction and diminish churn rates. Regularly evaluating customer satisfaction helps in identifying pain points and addressing them promptly. Our service simplifies the process of interpreting feedback, enabling you to extract actionable insights and establish Key Performance Indicators. You also have the option to utilize your own domain for gathering feedback through a straightforward URL. Additionally, you can streamline user feedback into Trello cards through seamless integration, eliminating the hassle of separately collecting screenshots and technical information from your customers. By fostering engagement with your customers, you can significantly enhance retention and loyalty as well. Ultimately, recognizing and addressing customer concerns can lead to a more successful business trajectory.

Description

Quickly comment and capture screens for immediate visual feedback on live websites, PDFs, and other materials. You can annotate images without needing to launch several applications or photo editing software. Share either a cropped version or a full-length scrolling capture of a webpage, complete with annotations and comments, all in just a single click. When typing becomes tedious or restrictive, opt for an instant screen share instead. Additionally, you can now record your voice for more comprehensive explanations (NEW!). Eliminate the need for prolonged discussions and lengthy email exchanges. Gather and distribute visual feedback on any PDF or document, all neatly organized in a singular location. This approach helps you steer clear of extensive explanations, excess screenshots, and unnecessary meetings. Effortlessly share visual feedback asynchronously on any webpage, screenshot, or file through a single link, with no sign-up or meetings required. By streamlining the process of capturing and organizing numerous screenshots across various tools, you save invaluable time and effort. In this way, you can focus on your work rather than on administrative tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LogicInflux

Founded

2017

Country

United Kingdom

Website

feedbackrig.com

Vendor Details

Company Name

Instacap

Founded

2021

Country

United States

Website

instacap.co

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management No 

Product Features

Alternatives

Alternatives

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Feedback

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