Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
The customers who express dissatisfaction often provide the most valuable insights for your business growth. We take on the rigorous task of pinpointing trends and highlighting critical areas that require your focus, allowing you to dedicate your efforts towards enhancing your operations. By assessing how your product, service, and overall customer experience align with, fall short of, or surpass expectations, you can effectively mitigate customer dissatisfaction and diminish churn rates. Regularly evaluating customer satisfaction helps in identifying pain points and addressing them promptly. Our service simplifies the process of interpreting feedback, enabling you to extract actionable insights and establish Key Performance Indicators. You also have the option to utilize your own domain for gathering feedback through a straightforward URL. Additionally, you can streamline user feedback into Trello cards through seamless integration, eliminating the hassle of separately collecting screenshots and technical information from your customers. By fostering engagement with your customers, you can significantly enhance retention and loyalty as well. Ultimately, recognizing and addressing customer concerns can lead to a more successful business trajectory.
Description
Quickly comment and capture screens for immediate visual feedback on live websites, PDFs, and other materials. You can annotate images without needing to launch several applications or photo editing software. Share either a cropped version or a full-length scrolling capture of a webpage, complete with annotations and comments, all in just a single click. When typing becomes tedious or restrictive, opt for an instant screen share instead. Additionally, you can now record your voice for more comprehensive explanations (NEW!). Eliminate the need for prolonged discussions and lengthy email exchanges. Gather and distribute visual feedback on any PDF or document, all neatly organized in a singular location. This approach helps you steer clear of extensive explanations, excess screenshots, and unnecessary meetings. Effortlessly share visual feedback asynchronously on any webpage, screenshot, or file through a single link, with no sign-up or meetings required. By streamlining the process of capturing and organizing numerous screenshots across various tools, you save invaluable time and effort. In this way, you can focus on your work rather than on administrative tasks.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LogicInflux
Founded
2017
Country
United Kingdom
Website
feedbackrig.com
Vendor Details
Company Name
Instacap
Founded
2021
Country
United States
Website
instacap.co
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
No