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Description
FeedbackPulse is an employee engagement software platform built for growing teams. It brings pulse surveys, eNPS tracking, 360 feedback, and performance reviews into one product, without enterprise complexity. It is aimed at organizations of roughly 10 to 500 employees, where engagement is usually owned by a founder, COO, or People lead rather than a dedicated HR department, and a first anonymous survey typically goes live in about two minutes.
Surveys and eNPS
Templates for pulse, engagement, onboarding, exit, leadership, and eNPS surveys come ready to send, a custom survey builder handles everything else, and automated scheduling keeps recurring cadences running. Anonymous surveys enforce a minimum response threshold (three responses by default) before results appear, which protects honesty on small teams.
Performance reviews and 360 feedback
Performance review cycles put an employee's self-assessment next to the manager's review, repeat on a configurable frequency, and produce printable finalized reviews. Peer and 360 reviews are anonymous by default, use custom rating and text questions, and can join a cycle or run standalone. A recognition wall adds peer-to-peer kudos.
Analytics, benchmarks, and AI
Trend dashboards follow participation, results over time, and eNPS movement by team and department, with dedicated reporting views for managers. On paid plans, AI Analysis turns open-text answers into themes and suggested next steps. For external context, the FeedbackPulse team maintains an open eNPS benchmark dataset of 554 compiled records (January 2026 snapshot) spanning 18 industry categories, 7 company-size bands, and 65 countries and regions, published with its full methodology.
Description
StoryPulse serves as a user-friendly customer engagement tool integrated with your CRM system, enabling sales professionals to connect with clients seamlessly while delivering content and conducting surveys. This platform allows for the effortless collection of customer data points, which can be utilized for analytics and segmentation strategies, ensuring that organizations can effectively reach their target audiences. By facilitating access to both qualitative and quantitative feedback from users, businesses can gain valuable insights into customer preferences and behaviors. Furthermore, the platform offers customization options that enable users to modify content directly or through module settings, providing flexibility in design and presentation. With StoryPulse, organizations are equipped to enhance their customer engagement strategies and improve overall client satisfaction. This innovative tool transforms the way businesses interact with their customers, paving the way for more informed decision-making.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ChatGPT
Yes
Claude
Yes
Microsoft Teams
Yes
Slack
Yes
Zapier Canvas
Yes
Integrations
ChatGPT
No
Claude
No
Microsoft Teams
No
Slack
No
Zapier Canvas
No
Pricing Details
$4/month
FeedbackPulse offers a free plan for small teams. Paid plans start at $4/month per user, with tiered pricing for growing teams and enterprises. Annual billing discounts are available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$5 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FeedbackPulse
Founded
2024
Country
United States
Website
feedbackpulse.com
Vendor Details
Company Name
PlayClay
Website
storypulse.com
Product Features
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
No
Employee Guides
No
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
Yes
Product Features
Customer Experience
Action Management
Yes
Analytics
No
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No