Average Ratings 1 Rating

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Average Ratings 0 Ratings

Total
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support

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Description

Get customer feedback and let them spread the word on the internet. You can instantly ask your Net Promoter Score®, promoters, to share their positive experiences online with Feedback Link. Feedback Link allows businesses to measure customer experience and get their happy customers to become online advocates on platforms such as Trustpilot, Yelp and Facebook.

Description

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Foursquare Yes 
G2 Yes 
Google Business Profile Yes 
Google Shopping Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Teams No 
Salesforce No 
ServiceNow No 
Shopify No 
Slack No 
Tripadvisor Yes 
Trustpilot Yes 
X (Twitter) Yes 
Yelp Yes 

Integrations

Facebook No 
Foursquare No 
G2 No 
Google Business Profile No 
Google Shopping No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Teams Yes 
Salesforce Yes 
ServiceNow Yes 
Shopify Yes 
Slack Yes 
Tripadvisor No 
Trustpilot No 
X (Twitter) No 
Yelp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$23.99 per month
Billed annually
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Feedback Link

Website

www.feedback.link

Vendor Details

Company Name

Surveyapp

Country

United Kingdom

Website

www.surveyapp.io

Product Features

NPS

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request Yes 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring No 
Feedback Collection No 
Survey Management Yes 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing No 
Mobile Survey No 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Alternatives

Alternatives

Famepilot Reviews

Famepilot

Famepilot Internet