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Description
Streamline your communication by utilizing Amazon Buyer-Seller Messaging alongside the Request a Review messaging platform to enhance your feedback ratings, boost your ranking, and increase sales! FeedbackFive® empowers you to initiate official Amazon rating requests through the same framework as the Request a Review button found in Seller Central. This system ensures that your requests are fully compliant with Amazon's regulations while allowing you to manage the timing of these requests precisely, send them in the language preferred by your buyers, customize the timing based on specific ASINs, and filter out particular orders as needed. You can effortlessly keep track of your ASINs and those of your competitors, with monitoring options starting at just $0.05 for each product you wish to oversee. All tiers of FeedbackFive plans include Amazon review management features. Instead of continuously refreshing your Amazon Seller Central page for updates on feedback or checking your products for new reviews, let FeedbackFive handle monitoring for you, providing instant notifications or a comprehensive daily summary to you and your team. This way, you can focus on other important business tasks while staying informed about your customer feedback in real-time.
Description
Sellers can leverage our innovative tool to explore further and identify additional cases for our team to address. By providing a platform for sellers to engage with, our cases become more precise, resulting in an enhanced success rate. This allows sellers to work more efficiently by automating tedious FBA-related tasks, maximizing outcomes without increasing their workload. Our system grants complete visibility into your account, enabling the submission of precise claims with just a single click. Additionally, this approach helps boost profits by lowering FBA fees and ensures that sellers fight for every last dollar, pursuing the remaining balance of cases through our responder. It is designed to accommodate both large enterprise sellers and newcomers alike, featuring a unique pricing model that caters to various seller categories. Furthermore, our tool is approved in the Amazon Marketplace Appstore, solidifying our specialization in recovering FBA fees. We continuously monitor fluctuations in fees and proactively submit claims as soon as we detect any discrepancies. To date, we have successfully recovered over $20 million in FBA fees and have prevented nearly double that amount in losses through our timely corrections of FBA fee inaccuracies, showcasing our commitment to enhancing seller profitability. Our platform not only simplifies the recovery process but also empowers sellers to take control of their financial outcomes.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$9 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
eComEngine
Founded
2007
Country
United States
Website
www.ecomengine.com/feedbackfive
Vendor Details
Company Name
Seller Locker
Founded
2018
Country
United States
Website
sellerlocker.com
Product Features
Amazon Seller Tools
A/B Testing
No
Alerts / Notifications
No
Analytics / Reporting
No
Campaign Management
No
Competitor Analysis
No
Content Management / Optimization
No
Conversion / ROI Tracking
No
Customer Data Management
No
Email Marketing
No
Feedback Management
No
Inventory Management
No
Keyword Tracking / Research
No
Order Management
No
PPC Ads Management
No
Price Optimization
No
Rank Optimization
No
Refund Management
No
Review Management
No
Sales Tracking / Analysis
No
Shipping Management
No
Trend Analysis
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Amazon Seller Tools
A/B Testing
No
Alerts / Notifications
No
Analytics / Reporting
No
Campaign Management
No
Competitor Analysis
No
Content Management / Optimization
No
Conversion / ROI Tracking
No
Customer Data Management
No
Email Marketing
No
Feedback Management
No
Inventory Management
No
Keyword Tracking / Research
No
Order Management
No
PPC Ads Management
No
Price Optimization
No
Rank Optimization
No
Refund Management
No
Review Management
No
Sales Tracking / Analysis
No
Shipping Management
Yes
Trend Analysis
No
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
No
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
No
