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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Streamline your communication by utilizing Amazon Buyer-Seller Messaging alongside the Request a Review messaging platform to enhance your feedback ratings, boost your ranking, and increase sales! FeedbackFive® empowers you to initiate official Amazon rating requests through the same framework as the Request a Review button found in Seller Central. This system ensures that your requests are fully compliant with Amazon's regulations while allowing you to manage the timing of these requests precisely, send them in the language preferred by your buyers, customize the timing based on specific ASINs, and filter out particular orders as needed. You can effortlessly keep track of your ASINs and those of your competitors, with monitoring options starting at just $0.05 for each product you wish to oversee. All tiers of FeedbackFive plans include Amazon review management features. Instead of continuously refreshing your Amazon Seller Central page for updates on feedback or checking your products for new reviews, let FeedbackFive handle monitoring for you, providing instant notifications or a comprehensive daily summary to you and your team. This way, you can focus on other important business tasks while staying informed about your customer feedback in real-time.

Description

This application for product reviews and ratings empowers sellers to gather feedback from their customers in a highly engaging manner concerning the products they have purchased from the online store. As a robust feedback management solution, it is equipped with features that allow sellers to tune into their customers' opinions, enabling them to make necessary adjustments to product listings. This proactive approach not only fosters customer loyalty but also encourages repeat business, ultimately contributing to a steady increase in revenue. ReviewCaddy offers buyers the opportunity to leave reviews, assign ratings to products on the site, and share their experiences across social media platforms, while also showcasing visual user-generated content like photos and videos. This functionality significantly boosts the likelihood of potential customers making informed purchasing choices, while simultaneously establishing trust and a connection with the website. By facilitating a vibrant community of users, the application enhances the overall shopping experience, making it more appealing to new and returning customers alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Amazon Web Services (AWS) Yes 

Integrations

Amazon No 
Amazon Web Services (AWS) No 

Pricing Details

$9 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

eComEngine

Founded

2007

Country

United States

Website

www.ecomengine.com/feedbackfive

Vendor Details

Company Name

V Group

Founded

1999

Country

United States

Website

www.reviewcaddy.com

Product Features

Amazon Seller Tools

A/B Testing No 
Alerts / Notifications No 
Analytics / Reporting No 
Campaign Management No 
Competitor Analysis No 
Content Management / Optimization No 
Conversion / ROI Tracking No 
Customer Data Management No 
Email Marketing No 
Feedback Management No 
Inventory Management No 
Keyword Tracking / Research No 
Order Management No 
PPC Ads Management No 
Price Optimization No 
Rank Optimization No 
Refund Management No 
Review Management No 
Sales Tracking / Analysis No 
Shipping Management No 
Trend Analysis No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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