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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.

Description

SellerRunning is a dropshipping software that complies with Amazon’s policies, aimed at automating and enhancing the Fulfillment by Merchant (FBM) experience for sellers. This cloud-based tool operates around the clock, significantly reducing the chances of account suspension by strictly following Amazon's dropshipping guidelines. Users can easily add products to their online stores, with the software automatically updating product prices and inventory levels, thus removing the hassle of manual uploads and downloads. It facilitates global sourcing of products from Amazon.com, enabling sellers to connect with customers in 17 different international marketplaces. Noteworthy features include the automatic generation of orders, which matches buyer orders with those in the seller's account, and the seamless transfer and confirmation of shipping details upon dispatch. In addition, SellerRunning provides thorough order tracking, keeping users informed about deliveries and returns, while also sending automated feedback requests to customers to improve sales performance. By utilizing such features, sellers can focus more on their business growth rather than logistical challenges.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon No 

Integrations

Amazon Yes 

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FeedbackExpress

Country

United Kingdom

Website

www.edesk.com/feedbackexpress/

Vendor Details

Company Name

SellerRunning

Country

United States

Website

sellerrunning.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Dropshipping

Analytics / Reporting No 
Customer Service Management No 
Order Management No 
Price Optimization No 
Product Information Management (PIM) No 
Shipment Tracking No 
Sourcing Management No 
Supplier Management No 
eCommerce Integration No 

Alternatives

Alternatives

FeedbackFive Reviews

FeedbackFive

eComEngine