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Description
You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.
Description
SellerRunning is a dropshipping software that complies with Amazon’s policies, aimed at automating and enhancing the Fulfillment by Merchant (FBM) experience for sellers. This cloud-based tool operates around the clock, significantly reducing the chances of account suspension by strictly following Amazon's dropshipping guidelines. Users can easily add products to their online stores, with the software automatically updating product prices and inventory levels, thus removing the hassle of manual uploads and downloads. It facilitates global sourcing of products from Amazon.com, enabling sellers to connect with customers in 17 different international marketplaces. Noteworthy features include the automatic generation of orders, which matches buyer orders with those in the seller's account, and the seamless transfer and confirmation of shipping details upon dispatch. In addition, SellerRunning provides thorough order tracking, keeping users informed about deliveries and returns, while also sending automated feedback requests to customers to improve sales performance. By utilizing such features, sellers can focus more on their business growth rather than logistical challenges.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
No
Pricing Details
$20 per month
Free Trial
No
Free Version
No
Pricing Details
$59 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FeedbackExpress
Country
United Kingdom
Website
www.edesk.com/feedbackexpress/
Vendor Details
Company Name
SellerRunning
Country
United States
Website
sellerrunning.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Dropshipping
Analytics / Reporting
No
Customer Service Management
No
Order Management
No
Price Optimization
No
Product Information Management (PIM)
No
Shipment Tracking
No
Sourcing Management
No
Supplier Management
No
eCommerce Integration
No