Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 45 Ratings

Total
ease
features
design
support

Description

You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.

Description

SellerMagnet is an all-in-one Amazon seller platform built on the official Amazon SP-API. It consolidates repricing, profit and inventory analytics, PPC, sourcing, listing optimization, review automation, alerts and FBA reimbursement into one web app — replacing the 5-to-7 SaaS stack most Amazon sellers run. Core engine: a 5-minute Repricer cycle per SKU with Buy Box, margin-floor and velocity rules for FBA and FBM, with full audit log. Analytics calculate true net profit per order, SKU and marketplace (COGS, all Amazon fees, refunds, promos, VAT, custom expenses) and track real-time inventory and stockout forecasts across 20+ marketplaces. Includes the Amazon Sourcer with a Chrome Extension overlaying ROI, fees and competition on Amazon pages, AI Listing Optimizer, PPC Manager, Review Request automation, hijacker / Buy Box Alerts and Lost & Found FBA Reimbursement recovery. Login with Amazon (OAuth), TLS 1.2+, GDPR. 8 languages. 4.9/5 from 218+ reviews. Plans from EUR 10/mo. 14-day free trial.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon No 

Integrations

Amazon Yes 

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Pricing Details

€10/month
Free Dashboard tier: 50 orders/month for 60 days, no credit card required.

Analytics Dashboard (paid): from €10/month (1,000 orders), scaling by order volume.

Amazon Repricer: from €15/month (25 SKUs, 1 marketplace). Scales by SKU count (25 to 100,000) and marketplace count (1, 2, or 3+). Every Repricer plan includes full Analytics Dashboard access.

PPC Manager, Amazon Sourcer (with Chrome Extension), AI Listing Optimizer, Review Request automation, hijacker / Buy Box Alerts and the Lost & Found FBA Reimbursement engine are available as bundled add-ons or inside higher-tier plans.

All paid plans include a 14-day free trial (credit card required). Annual billing saves ~17% (2 months free). Cancel anytime. Enterprise and agency plans available with custom pricing.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FeedbackExpress

Country

United Kingdom

Website

www.edesk.com/feedbackexpress/

Vendor Details

Company Name

Hive Solutions GmbH

Founded

2021

Country

Germany

Website

sellermagnet.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Amazon Seller Tools

A/B Testing No 
Alerts / Notifications Yes 
Analytics / Reporting Yes 
Campaign Management Yes 
Competitor Analysis Yes 
Content Management / Optimization Yes 
Conversion / ROI Tracking Yes 
Customer Data Management No 
Email Marketing No 
Feedback Management Yes 
Inventory Management Yes 
Keyword Tracking / Research Yes 
Order Management Yes 
PPC Ads Management Yes 
Price Optimization Yes 
Rank Optimization Yes 
Refund Management Yes 
Review Management Yes 
Sales Tracking / Analysis Yes 
Shipping Management No 
Trend Analysis Yes 

Alternatives

Alternatives

FeedbackFive Reviews

FeedbackFive

eComEngine