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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.

Description

Advanced software tools for merchants to increase their businesses, automate emails, improve seller feedback, get better product reviews, monitor listings, and analyze accounting and profit data. It is not easy to be an Amazon seller. It's not enough to have a great product. Amazon sellers must be able to provide customer service and marketing. Selling can be made easier by having the right Amazon seller tools. Get all the Amazon seller tools that you need to simplify your Amazon business and grow it effectively. Don't get lost in data. FeedbackWhiz combines customer and order data into one screen, so you can make smart business decisions and grow your Amazon company. You can search, filter, analyze, download and download reports to save time so you can focus on selling. You can customize your Amazon expense tracking and revenue tracking systems to suit your specific needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon No 

Integrations

Amazon Yes 

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Pricing Details

$14.99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FeedbackExpress

Country

United Kingdom

Website

www.edesk.com/feedbackexpress/

Vendor Details

Company Name

Threecolts

Founded

2021

Country

United Kingdom

Website

www.feedbackwhiz.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Amazon Seller Tools

A/B Testing Yes 
Alerts / Notifications Yes 
Analytics / Reporting Yes 
Campaign Management Yes 
Competitor Analysis Yes 
Content Management / Optimization Yes 
Conversion / ROI Tracking Yes 
Customer Data Management Yes 
Email Marketing Yes 
Feedback Management Yes 
Inventory Management Yes 
Keyword Tracking / Research Yes 
Order Management Yes 
PPC Ads Management Yes 
Price Optimization Yes 
Rank Optimization Yes 
Refund Management Yes 
Review Management Yes 
Sales Tracking / Analysis Yes 
Shipping Management Yes 
Trend Analysis Yes 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management No 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Alternatives

Alternatives

FeedbackFive Reviews

FeedbackFive

eComEngine
FeedbackFive Reviews

FeedbackFive

eComEngine